Usability testing of an electronic health application for patient activation on weight management

Abstract

Background: Obesity is a leading public health concern in the United States. One promising method for enhancing patient activation to engage in health promoting behaviors is with technology in the primary care setting. The primary purpose of this study was to test the usability of a patient activation tool, called mWRAPPED, for weight management during primary care wait times.Methods: A two-cycle approach to usability testing was followed by a pragmatic usability study in the primary care setting. The application was subsequently revised based on patient feedback. A convenience sample of patients completed usability testing in the clinical setting. Patients completed the System Usability Scale throughout all testing phases.Results: First cycle patients provided an average score of 76.5 on the System Usability Scale. After revising mWRAPPED, the average patient System Usability Scale score increased to 80.5. mWRAPPED received an average System Usability Scale score of 77.9 when tested in the clinical setting. mWRAPPED demonstrated initial usability for primary care patients in an academic outpatient family medicine clinical setting.Conclusions: Results of the current study will help to support the use of this application in future studies as a novel approach to delivering guideline-based weight management information to patients.

A qualitative approach to caregiver experience testing of an online adaptation of REACH II: GamePlan4Care (Preprint)

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Patient Perception When Transitioning from Classic to Remote Assisted Cardiac Rehabilitation

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Creation of an electronic patient-reported outcome measure platform Voxe: a mixed methods study protocol in paediatric solid organ transplantation

“…Following the task-based activities, healthcare provider participants will complete the System Usability Scale, a 10-item Likert scale questionnaire to assess the key performance indicator satisfaction. 30 31 The System Usability Scale is considered a reliable way to evaluate electronic platforms and a score of 68 is considered above average. 30 31 Patient participant’s overall impression and experience with the Voxe platform will be evaluated using the Microsoft Desirability Toolkit.…”

“… 30 31 The System Usability Scale is considered a reliable way to evaluate electronic platforms and a score of 68 is considered above average. 30 31 Patient participant’s overall impression and experience with the Voxe platform will be evaluated using the Microsoft Desirability Toolkit. 32 Patient participants will select five words from a list of product reaction words to describe their attitude towards the Voxe platform.…”

“…A score on the System Usability Scale that is greater than 68 is considered above average. 30 31 Patient participants will complete the Microsoft Desirability Toolkit by selecting words from a list of product reaction words to describe their attitude towards the Voxe platform. 32 33 Following each testing round, in-person or virtual semi-structured interviews will be conducted to ascertain what participants liked or disliked and why, ease of use, elements of functionality in the context of typical practice workflow, as well as suggestions for improvements.…”