Usability Work in Agile Systems Development Practice: A Systematic Review

Wale-Kolade, Adeola Yetunde; Nielsen, Peter Axel; Päivärinta, Tero

doi:10.1007/978-1-4614-7540-8_44

Cited by 8 publications

(6 citation statements)

References 58 publications

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“…Our findings corroborate this, but we suggest that we have added to a more detailed understanding of why that is -in some cases. This also correlates with the reports that the integration of usability work in development contexts is less a consequence of the method used but more dependent on how usability work is perceived within these contexts (Ferreira, Sharp et al 2011;Wale-Kolade, Nielsen et al 2013). Based on the developers' views in our case and their support of agile development processes we will question whether the agile culture have also triggered their system justification tendencies.…”

Section: Discussionsupporting

confidence: 82%

Apathy Towards the Integration of Usability Work: A Case of System Justification

Wale-Kolade

Nielsen

2015

Interact. Comput.

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In this article we report from a case study of a software development organization and we study in particular the developers' and product managers' attitudes towards integrating usability work into software development. We offer explanations based on system justification theory illuminating what would-be integrators might be up against. The analysis shows how the developers only pay lip service to usability work and how they treat users superficially. It further shows how that leads to stereotyping of usability designers and users in order to preserve status quo, and how internalization of inequality between the developers and usability designers rationalizes the preservation of status quo. These findings will have significant implications for managers of software development.• Software developers may claim to adhere to the principles of usability design and evaluation while their practices show the contrary• Usability designers and users may become stereotyped and internalise a perception of inequality.• Developers may cling to status quo and seek to preserve it.• Managers of software development and usability work must pay attention to justification mechanisms to realise the challenges of integration.

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Section: Discussionsupporting

confidence: 82%

Apathy Towards the Integration of Usability Work: A Case of System Justification

Wale-Kolade

Nielsen

2015

Interact. Comput.

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“…Several studies have suggested how UX tasks can be integrated into agile development such as inducing a "sprint 0" before development combined with e.g. parallel sprints [40]. While we acknowledge the question of integration to be one of the main challenges for UX professionals, this seems to have received traction and is heading closer towards a resolution.…”

Section: Introductionmentioning

confidence: 84%

The role of UX professionals in agile development

Bruun

Lárusdóttir

Nielsen

et al. 2018

Proceedings of the 10th Nordic Conference on Human-Computer Interaction

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A highly debated topic within recent literature in HCI is the integration of UX activities into agile development. While we acknowledge the question of integration to be one of the main challenges for UX professionals, this seems to have received traction and is heading closer towards a resolution. We believe the time is right for gaining an in-depth understanding of the UX roles responsibilities in an agile case company that has moved beyond the question of UX integration. Through interviews with UX professionals, developers and managers we found that the UX professionals have a very broad set of responsibilities, of which some are unseen in relation to previous studies and not classically considered part of the UX role. Interestingly, these newly identified responsibilities are some of the most critical to the success of integrating UX into agile development.

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“…The other three elements may be added as necessary, and are not essential (Karbach, 1987). Hence, the backing is a statement relied on to back up and establish the reliability and relevance of the warrant, the qualifiers are statements which limit the strength of the arguments or propose conditions under which the warrant is true, and the rebuttal acknowledges exceptions and circumstances which might invalidate the claim or the supporting arguments (Karbach, 1987;Wale-Kolade et al, 2013).…”

Section: Claimmentioning

confidence: 99%

DECAS: a modern data-driven decision theory for big data and analytics

Elgendy

Elragal

Päivärinta

2021

Journal of Decision Systems

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Decisions continue to be important to researchers, organizations and societies. However, decision research requires reorientation to attain the future of data-driven decision making, accommodating such emerging topics and information technologies as big data, analytics, machine learning, and automated decisions. Accordingly, there is a dire need for reforming decision theories to encompass the new phenomena. This paper proposes a modern data-driven decision theory, DECAS, which extends upon classical decision theory by proposing three main claims: (1) (big) data and analytics (machine) should be considered as separate elements; (2) collaboration between the (human) decision maker and the analytics (machine) can result in a collaborative rationality, extending beyond the classically defined bounded rationality; and (3) meaningful integration of the classical decision making elements with data and analytics can lead to more informed, and possibly better, decisions. This paper elaborates the DECAS theory and clarifies the idea in relation to examples of data-driven decisions.

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Usability Work in Agile Systems Development Practice: A Systematic Review

Cited by 8 publications

References 58 publications

Apathy Towards the Integration of Usability Work: A Case of System Justification

Apathy Towards the Integration of Usability Work: A Case of System Justification

The role of UX professionals in agile development

DECAS: a modern data-driven decision theory for big data and analytics

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