Use of statistical tools for market research as a differentiating factor in business process training

Abstract

The dynamics of formation of the industrial engineer is projected towards scenes of major competitiveness, so in the measure that the requirements of the economies and productive areas change, also they must change the ways of approaching and giving solution to the requirements of interest. With the purpose of analyzing how they come renewing aspects related to the training to discipline of this professional, there are exposed later the results of a bibliographical review that it took as a purpose, to penetrate into the tools that from the statistics the industrial engineer must receive to give response to the market researches. The results allow to view a sinnúmero of instruments that can use as forceful form for the generation of new alternatives in the constant improvement that is looked in an inherent way from this field of the engineering.