User-centred quality of UI interventions aiming to influence online news commenting behaviour

Kiskola, Joel; Olsson, Thomas; Rantasila, Anna; Syrjämäki, Aleksi H.; Ilves, Mirja; Isokoski, Poika; Surakka, Veikko

doi:10.1080/0144929x.2022.2108723

Cited by 2 publications

(1 citation statement)

References 72 publications

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“…To prevent nudge from being reduced to a new form of technological determinism, it is crucial for nudge to operate within more ethical and democratic design structures and processes. Designers should take responsibility for being society shapers, focusing on the larger societal impact of their work rather than solely pursuing profit or catering to consumer needs (Kiskola et al, 2022). Thaler and Sunstein (2008) mention that "a choice architect has the responsibility for organizing the context in which people make decisions ... there is no such thing as a 'neutral' design"(p. 1).…”

Section: Promoting Virtuous Journalism Through Ethical Technologymentioning

confidence: 99%

From Framing To Enframing: Reflections On The Technical Ethics Of Nudge In Journalism

Jia,

Mustafa

2023

IJARBSS

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The article outlines some of the status quo of research and potential of nudge and digital nudging in the field of journalism, especially in terms of news consumption and opinion shaping. A nudge is a gentle and subtle prompt or encouragement designed to influence someone's behavior or decision-making without being forceful or coercive. By combining theory and journalism practice, the paper provides insights into how this concept can be applied to influence public cognition and behavior, particularly in relation to news media. Standing from a technical philosophical stance, the paper argues that nudge technology can be positive or negative depending on the ethical considerations involved and the intentions of news producers and interface designers. Finally, the paper proposed measures to effectively apply digital nudges in creating a virtuous journalism environment. The findings from the paper are relevant for researchers interested in understanding how media can shape our opinions and behaviors, including journalists, researchers, policymakers, and members of the public.

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Section: Promoting Virtuous Journalism Through Ethical Technologymentioning

confidence: 99%

From Framing To Enframing: Reflections On The Technical Ethics Of Nudge In Journalism

Jia,

Mustafa

2023

IJARBSS

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Motivated by Design: A Codesign Study to Promote Challenging Misinformation on Social Media

Gurgun,

Arden-Close,

Phalp

et al. 2024

Human Behavior and Emerging Technologies

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The spread of misinformation on social media is a critical issue. One potential solution to mitigate the spread is user corrections; however, users often refrain due to various concerns. Leveraging the established influence of user interface design (UID) on how user interact with and respond to misinformation, this study investigates how user interface features can be designed to motivate users to challenge misinformation. It is aimed at gaining insights into users’ needs and UID requirements that encourage this behaviour. We conducted four codesign sessions with 18 social media users (age range 20–60 years M = 39.1; 10 female and 8 male). We applied the unified theory of acceptance and use of technology (UTAUT) as a theoretical framework and analysed our data based on the core constructs of this framework: performance expectancy, effort expectancy, social influence, and facilitating conditions. Our findings reveal four design considerations: creating secure and supportive environments, facilitating informed discussions through easy confrontation and access to reliable resources, leveraging recognition and social proof, and user support infrastructure. We also identified specific design elements with users, including indirection, semianonymity and privacy, simplicity, one‐click challenging, easy access to reliable sources, recognition, displaying social proof, and platform support. These elements are aimed at reducing social discomfort and making the process of correcting misinformation more approachable for users. Our findings offer actionable insights for social media platform designers to reduce the spread of misinformation by creating environments that encourage constructive dialogues and allow users to challenge misinformation without fear of conflict.

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User-centred quality of UI interventions aiming to influence online news commenting behaviour

Cited by 2 publications

References 72 publications

From Framing To Enframing: Reflections On The Technical Ethics Of Nudge In Journalism

From Framing To Enframing: Reflections On The Technical Ethics Of Nudge In Journalism

Motivated by Design: A Codesign Study to Promote Challenging Misinformation on Social Media

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