2023
DOI: 10.2196/45484
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User Evaluation of a Chat-Based Instant Messaging Support Health Education Program for Patients With Chronic Kidney Disease: Preliminary Findings of a Formative Study

Abstract: Background Artificial intelligence–driven chatbots are increasingly being used in health care, but few chat-based instant messaging support health education programs are designed for patients with chronic kidney disease (CKD) to evaluate their effectiveness. In addition, limited research exists on the usage of chat-based programs among patients with CKD, particularly those that integrate a chatbot aimed at enhancing the communication ability and disease-specific knowledge of patients. … Show more

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Cited by 3 publications
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“…These tools are also increasingly being integrated with remote outpatient monitoring, especially for home therapies and follow-ups, thus facilitating the reporting of adverse events. Furthermore, the integration of chatbot technology into clinical practice may lead to cost reduction, improved patient outcomes, and higher treatment compliance rate (Xu et al, 2021;Chen et., 2023).…”
Section: Introductionmentioning
confidence: 99%
“…These tools are also increasingly being integrated with remote outpatient monitoring, especially for home therapies and follow-ups, thus facilitating the reporting of adverse events. Furthermore, the integration of chatbot technology into clinical practice may lead to cost reduction, improved patient outcomes, and higher treatment compliance rate (Xu et al, 2021;Chen et., 2023).…”
Section: Introductionmentioning
confidence: 99%