User Experience Requirements of Digital Moderation Systems in South Africa: Using Participatory Design Within Design Science Research

Rajamany, Vanitha; Biljon, Judy van; Staden, Cornè Johandia van

doi:10.1007/978-3-031-06516-3_35

Cited by 3 publications

(1 citation statement)

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“…Mutual learning is one goal or one definition of participation stated by certain participatory designers (Baumgartner et al 2002; Winschiers-Theophilus et al 2010; Ai 2019). Another common goal or definition of participation is eliciting the community’s perspective (Moraveji et al 2007; Neves 2014; Rajamany et al 2022). Other goals are greater ownership or facilitating better outcomes and change (Chirowodza et al 2009; Yasuoka & Sakurai 2012; Alves Villarinho Lima & Almeida 2021).…”

Section: Literature Review Of Problemsmentioning

confidence: 99%

An introduction to radical participatory design: decolonising participatory design processes

Udoewa

2022

Des. Sci.

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Outside of community-led design projects, most participatory design processes initiated by a company or organisation maintain or even strengthen power imbalances between the design organisation and the community on whose purported behalf they are designing, further increasing the absencing experience. Radical participatory design (RPD) is a radically relational answer to the coloniality inherent in participatory design where the community members’ disappointment is greater due to the greater expectations and presencing potential of a ‘participatory design’ process. We introduce the term RPD to show how research and design processes can be truly participatory to the root or core. Instead of treating participatory design as a method, a way of conducting a method, or a methodology, we introduce RPD as a meta-methodology, a way of doing any methodology. We explicitly describe what participation means and compare and contrast design processes based on the amount of participation, creating a typology of participation. We introduce ‘designer as community member’, ‘community member as designer,’ and ‘community member as facilitator’ models and provide characteristics for the meta-methodology of RPD.

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