User quality of experience estimation using social network analysis

Halvaiee, Neda Soltani; Akbari, Mohammad Kazem

doi:10.1007/s00530-021-00883-6

Cited by 4 publications

(2 citation statements)

References 43 publications

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“…(3) This part firstly sorts out and summarizes the LDA feature words and takes the feature words under the same theme as the feature identification of the theme [15]. As shown in Table 1, the nondiagonal element of the themetheme external cooccurrence matrix refers to the number of occurrences of two key words in the same comment, and the diagonal element refers to the number of occurrences of this word in all comments [16].…”

Section: Comment On the Text Topic Miningmentioning

confidence: 99%

Intelligent Hotel Resource Sharing System Based on Data Fusion

Jiang

Liu

2022

Wireless Communications and Mobile Computing

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In order to further develop cross-platform hotel resource sharing, a cross-platform comparative study of user review text of intelligent hotel resource sharing system based on data fusion is proposed. X hotel reservation platform and Z short-term rental platform were selected as the experimental objects, and 86,635 user comment texts of relevant housing sources in a city were collected. Cross-platform comparative analysis of user text comments was conducted by combining the LDA model-themed social network and the theme sentiment analysis method. The experiment result shows the following: Based on the emotional score of each theme, the positive, negative, and neutral emotional intensity values of hotel platform reviews were 0.76, 0.06, and 0.18, respectively, and the emotional intensity values of shared accommodation platform were 0.82, 0.05, and 0.11, respectively. The research finds the similarities and differences between the two platforms in the social network and emotion of the topic and explains the substitutability and complementarity of the two platforms in products and services from the perspective of microuser comments. Conclusion. This study provides an important practical reference for platform managers to develop and improve accommodation products and services.

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Section: Comment On the Text Topic Miningmentioning

confidence: 99%

Intelligent Hotel Resource Sharing System Based on Data Fusion

Jiang

Liu

2022

Wireless Communications and Mobile Computing

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“…As a specific graph theory method [45], social network analysis is mainly used to evaluate the quality of each stakeholder (research subject) to obtain variables that affect their development activities [46][47][48]), especially focusing on whether and what kind of association exists between variables [49], therefore, is widely used in the field of science.…”

Section: Methodsmentioning

confidence: 99%

Analyzing the impact of sustainable economic development from the policy text network: Based on the practice of China’s bay area policy

Zhou,

Yu,

2023

PLoS ONE

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In order to break through the surface analysis of the content structure of policy texts, an in-depth discussion of the linkage between regional policy makers and objectives is helpful to analyze the formation mechanism of policy effects. Through social network analysis and multi-index analysis, this study takes the QianwanNew Area of Ningbo and the Guangdong-Hong Kong-Macao Greater Bay Area as representatives to explore the policy framework for the sustainable development of manufacturing industry in the two bay areas respectively. Through the construction of government department cooperation network, policy keyword co-occurrence network, department keyword correlation network, and the analysis of network density, network centrality, structural holes, and cohesive subgroups, it is found that the impact results show great differences, which is related to the network structure of manufacturing policy text.

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Development of methodology for classification of user experience (UX) in online customer review

Son

Kim

2023

Journal of Retailing and Consumer Services

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User quality of experience estimation using social network analysis

Cited by 4 publications

References 43 publications

Intelligent Hotel Resource Sharing System Based on Data Fusion

Intelligent Hotel Resource Sharing System Based on Data Fusion

Analyzing the impact of sustainable economic development from the policy text network: Based on the practice of China’s bay area policy

Development of methodology for classification of user experience (UX) in online customer review

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