User roles and contributions during the new product development process in collaborative innovation communities

Guo, Wei; Zheng, Qing; An, Weijin; Wei, P. S.

doi:10.1016/j.apergo.2017.04.013

Cited by 37 publications

(25 citation statements)

References 48 publications

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“…Findings show that a large number of participants are passive users. This reflects findings of previous research on crowdsourcing communities (Füller et al, 2014;Guo et al, 2017;Koch et al, 2013;Kozinets, 1999). It can be assumed that this type of user role is characteristic for online communities independent from context.…”

Section: Discussionsupporting

confidence: 60%

“…Researchers agree that the behavior in crowdsourcing initiatives is influenced by the context and purpose of the initiative (Guo et al, 2017;Hautz et al, 2010;Hinds & Lee, 2008;Nolker & Zhou, 2005;Zhao & Zhu, 2014). Current research on community structure and user roles is limited to specific initiatives in the fields of innovation contest communities for new product development (Füller et al, 2014, Guo et al, 2017, open source projects (Toral et al, 2010), open government (Koch et al, 2013), and virtual communities of consumption (Kozinets, 1999). By investigating the interaction behavior within an ICT-enabled project for international development we provide insights about the community structure and dynamics of such crowdsourcing communities.…”

Section: Discussionmentioning

confidence: 99%

“…Toral, Martínez-Torres, and Barrero (2010) discovered the user type "brokers" in an open source project. Guo, Zheng, An, and Peng (2017) explored a collaborative innovation community for new product development. With the help of SNA and cluster analysis they revealed six user roles (project leader, active designer, generalist, communicator, passive designer, and observer).…”

Section: User Roles In Crowdsourcing Communitiesmentioning

confidence: 99%

See 2 more Smart Citations

User roles and team structures in a crowdsourcing community for international development – a social network perspective

Fuger

Schimpf

Füller

et al. 2017

Information Technology for Development

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The principles of crowdsourcing are increasingly applied in social contexts like development projects. In this study we explore a crowdsourcing community, which aims to find innovation to enhance conditions for women and girls in developing countries. Overall, the observed community shows a high level of collaboration and reciprocal dialogue. We further explore differences between teams and individual community members. While on the individual level we located four different user roles distinct in their interaction and contribution behavior, on the team level we identified the importance of distinct user roles on team performance. We contribute to the theory of crowdsourcing by illustrating that context and purpose of crowdsourcing initiatives may influence the behavioral pattern of users. This study contributes to theory about virtual teams by providing a better understanding about team structures in the context of crowdsourcing. Further we add insights to the junctures between crowdsourcing and social innovation in the context of open development.

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Section: Discussionsupporting

confidence: 60%

Section: Discussionmentioning

confidence: 99%

Section: User Roles In Crowdsourcing Communitiesmentioning

confidence: 99%

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User roles and team structures in a crowdsourcing community for international development – a social network perspective

Fuger

Schimpf

Füller

et al. 2017

Information Technology for Development

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“…In online co-creation communities, customers can interact actively with each other and are absorbed in product development process. ey provide inputs in the form of ideas, suggestions, and solutions, serving as product conceptualizers, product designers, product testers, product observers, and product marketers [4]. erefore, enterprises can select the pertinent ideas for their innovation development to improve their products and service, expand markets, and even accelerate innovation processes [3,5].…”

Section: Introductionmentioning

confidence: 99%

A “User-Knowledge-Product” Co-Creation Cyberspace Model for Product Innovation

Zhang

et al. 2020

Complexity

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To benefit from users’ co-creation knowledge in online communities, enterprises need effective methods to discover and manage co-creation users and knowledge as suggested in existing research. However, the existing methods still have their own limitations when analysing different relationships and networks. Therefore, first, this paper proposes a co-creation cyberspace super-network model for product innovation from a “user-knowledge-product” perspective to integrate the co-creation information of users, knowledge, and products. Second, to increase the accuracy of discovering, managing, and using the co-creation knowledge, three subnetworks including co-creation user network, co-creation knowledge network, and co-creation product network as well as the relationships among them are constructed and improved. Third, a well-known co-creation community in China is selected as a case to verify the feasibility and validity of the proposed model for enterprise’s product innovation. Three subnetworks and the mapping relationships among them are constructed and visualized based on the introduced User-Knowledge-Product Cyberspace model. The results from the case study validate the co-creation cyberspace constructed in this paper and provide enterprises with a comprehensive and detailed integration framework analysis model. Hence, the enterprises can use this model for user discovery, product innovation knowledge mining, and dynamic innovation knowledge basement and forecast hotspot trend in co-creation communities.

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“…The initiative, experience, skills and high heterogeneity in their personal background led to a complex structure in the entire community. Guo et al (2017) [7] believes that in the crowdsourcing innovation community, where large numbers of people scatter around the world, in the innovation process without touching each other. Their behavior is free and voluntary.…”

Section: Introductionmentioning

confidence: 99%

Research on User Roles Identification of Crowdsourcing Innovation Virtual Community

Meng¹,

Sun²

2019

JSSM

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Crowdsourcing innovation is a new model for enterprises to acquire knowledge of external networks and achieve innovation objectives effectively. Its organizational form is relatively loose, the participants are free and voluntary, and come from a wide range of sources. Deeply understanding the heterogeneity and contribution behavior of crowdsourcing innovation participants is very important to crowdsourcing innovation practice. Taking the IdeaStorm crowdsourcing community as the research object, the data related to user interaction and contribution is captured. Through social network analysis combined with cluster analysis to explore the heterogeneity of user interaction behavior and contribution behavior and finally establish five different user roles, they have different importance to support the effective operation of the community. This study will be helpful to understand the crowdsourcing innovation mode and provide theoretical guidance for the effective management of crowdsourcing innovation activities in enterprise community.

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User roles and contributions during the new product development process in collaborative innovation communities

Cited by 37 publications

References 48 publications

User roles and team structures in a crowdsourcing community for international development – a social network perspective

User roles and team structures in a crowdsourcing community for international development – a social network perspective

A “User-Knowledge-Product” Co-Creation Cyberspace Model for Product Innovation

Research on User Roles Identification of Crowdsourcing Innovation Virtual Community

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