Users' attitude and intention to use mobile financial services in Bangladesh: an empirical study

Himel, Md. Tanvir Alam; Ashraf, Shahrin; Bappy, Tauhid Ahmed; Abir, Tanaz; Morshed, Khaled; Hossain, Md. Nazmul

doi:10.1108/sajm-02-2021-0015

Cited by 40 publications

(33 citation statements)

References 87 publications

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“…We found these factors to be the strongest predictors of developing individuals’ attitudes and intentions towards mobile learning (for example, Han and Shin, 2016; Pan and Gao, 2021; Zaidi et al. , 2021; Himel et al. , 2021).…”

Section: Introductionmentioning

confidence: 84%

Attitudes and intentions towards the adoption of mobile learning during COVID-19: building an exciting career through vocational education

Abdelwahed

Soomro

2022

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PurposeMobile learning has emerged as one of the main methods for training and academic activities in the present era. It is, also, highly relevant in the wake of the COVID-19 pandemic whereupon digitization of mobile learning has made it possible for many students to continue with their education. This study investigated attitudes and intentions towards the adoption of mobile learning in vocational education.Design/methodology/approachThis is a quantitative study based on cross-sectional empirical data. In targeting vocational students throughout Pakistan, the study used a survey questionnaire with a convenience sampling method. From the responses to the questionnaire, 320 samples were used to obtain the study outcomes.FindingsThe structural equation modeling’s (SEM) findings reveal that learning autonomy (LA), mobile device self-efficacy (MDSE), task-technology fit (TTF), perceived ease of use (PEOU), perceived usefulness (PUS) and perceived enjoyment (PE) have a positive and significant effect on mobile usage attitudes (MUA) and intentions to adopt mobile learning (ITAML). Moreover, this study’s findings confirm, also, MUA’s predictive power on ITAML.Practical implicationsFurther, this study’s findings encourage individuals to use mobile devices to properly promote knowledge in society. In addition, this study’s findings support vocational institutions’ operators’ and policymakers’ development of online education and training strategies to resist the complications arising from the transmission of COVID-19. Moreover, this study’s findings open new doors when conducting similar research studies on students’ perceptions and learning behaviors.Originality/valueThe empirical investigation of attitudes and intentions to adopt mobile learning in the context of COVID-19 helps potential adopters to test the likely behaviors.

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Section: Introductionmentioning

confidence: 84%

Attitudes and intentions towards the adoption of mobile learning during COVID-19: building an exciting career through vocational education

Abdelwahed

Soomro

2022

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“…Empirical data from several investigations confirm this. Positively significant outcomes, for example, were discovered (Bananuka et al, 2019;Himel et al, 2021;Mohamad et al, 2021;Jusoh et al, 2021). As a result, the following hypotheses are developed: -H1:…”

Section: Attitudesmentioning

confidence: 99%

“…According to a significant number of previous research, there is a strong link between subjective norms and intention. According to a large number of other research, subjective standards significantly influence intention (Bananuka et al, 2019;Johan et al, 2020;Himel et al, 2021). Given the studies mentioned above, the following hypotheses were developed:…”

Section: Subjective Normsmentioning

confidence: 99%

Choice Criteria for Halal Financing: Religiosity as Mediator

Mohamad¹,

Basah²

2022

JCIS

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This paper aims to examine the factors of Muslims' intention toward halal financing by considering religiosity as a mediator. The data were collected through a survey of 220 Muslims in Malaysia and were analyzed using the Structural Equation Modelling (SEM) technique. The returned survey was N=211, and the results showed that attitudes and subjective norms positively affect the intention to use halal financing. Religiosity has a mediation effect on the intention to use halal financing. Managers and marketers of Islamic banks may benefit from the findings of this study, which provide insight into the factors that should be considered to promote halal financing. The findings contribute to the literature on halal financing products by demonstrating the drivers of intention to use halal financing. The study also extends the literature by testing the mediating role of religiosity. Furthermore, the study extends the Theory of Reasoned Action (TRA) in the context of halal financing by introducing religiosity as a potential driver of intention and mediator effect.

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“…H6: Trust has significant and positive effect on adoption of Digital Bank Service Trust will encourage the desire to use the service (Himel et al, 2021). Customers will prefer official financial services and have been registered with legal financial institutions (Kurniasari, 2021).…”

Section: Hypothesis Testingmentioning

confidence: 99%

“…It is very important for Digital Bank to convince citizens that they will achieve certain benefit and usefulness in their banking activities when using the digital bank services (Windasari et al, 2022). Besides the benefit, new innovation, especially in technology, need to offer the easiness in order to brings great experience, which gives positive view about an innovation (Himel et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

The Factors Affecting Digital Bank Services Adoption Using Trust as Mediating Variable

Kantika¹,

Kurniasari

Mulyono

2022

JBMR

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The rise of the internet in Indonesia have pushed businesses to speed up the digital transformation of the financial sector, including banking and financial technology. This has led to changes in the structure of the economy and how businesses compete and collaborate. A Digital Bank is one of the business model innovations because it relies on a digital ecosystem. It is important for people to have trust in digital bank services because this digital bank doesn't have a branch office to provide its services, and there aren't adequate regulations to protect data or security system. This study aims to determine what factors influence customers' adoption of a digital bank by analyzing the effects of perceived security, perceived enjoyment, financial literacy, and brand image on the adoption of digital payment services using trust as a mediating variable. This research was conducted using quantitative methods with Digital Bank users as the respondents. The results of the study indicate that perceived security, perceived enjoyment, financial literacy, and brand image have a positive and significant influence on the adoption of digital bank services in Indonesia, where trust variable has the greatest effects on the adoption of Digital Bank services. Therefore, Digital Bank companies need to increase user trust by increasing IT resources, developing attractive and useful digital platforms, and building a good image of the Digital Bank industry as a trusted service.

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