Users’ perception of actions, improvement in quality of life and satisfaction with the Academia da Cidade Program

Abstract

The purpose of this study was to analyze the perception of the users of the Academia da Cidade Program in Recife, Northeastern Brazil, regarding their satisfaction with the provision of services and perception of changes linked to quality of life after joining this program. Therefore, a case study with a qualitative approach was performed. The study subjects were 28 users aged between 28 and 73 years, selected intentionally, using the criterion of saturation and diversity of centers. Data collection was carried out from August to December 2014. The gathering of meanings proposed by Kvale was the method used to analyze the interviews. Lack of materials, time and type of activities were the complaints made by users. The perception of changes associated with quality of life was observed through the perception of improvement in health, the pleasure of physical activity, social interaction and good relationship with the professionals involved in the Academia da Cidade Program-Recife. It was concluded that one of the fundamental aspects of quality of service refers to the satisfaction of its users and the quality of satisfaction that produces effective and positive effect on their quality of life.

Classifying the types of evidence produced on the Academia da Cidade Program: a scoping review

“…The studies classified as type I focused on reporting the effects of physical activity sessions offered by the ACP-Recife in the quality of life of participants 11,12 and risk factors associated to hypertension in ACP participants 13 .In addition, the type II studies reported how the Academia da Cidade Program relates to healthy lifestyles 10 , effects in the physical activity levels of the population exposed to the ACP 16 , satisfaction and exposure to the ACP 14 , adhesion of ACP participants 15 and program perception of professionals in the ACP 28 .…”

“…From that perspective, the Academia da Cidade Program (ACP), linked to the Health Secretariat of Recife since 2002, works as a component of health policy aiming at Primary Care and its goal is to promote physical activity, healthy diet, and health education 9 , where the ACP actions are developed in a system within public open spaces such as parks and plazas 10 . The body of literature on the ACP in Recife is focused in studies on: quality of life, lifestyle, and participant satisfaction [11][12][13] , evaluation of ACP activities 14 , adherence and adhesion of participants 10,15 , effects on the interventions of the ACP in Recife 16 and articulation between the family health units and the ACP 17 .…”

Avaliação Da Efetividade Do “Vamos” No Contexto Do Programa Academia Da Saúde: Um Estudo Qualitativo

“…Ao considerar que ambas podem ser fatores de proteção de doenças crônicas, elas se tornam importantes para a manutenção de hábitos saudáveis (MACIEL et al, 2019;MEIRELES;FERREIRA, 2018;DIETTRICH;PEDRO, 2015;CAMPOS et al, 2014). Ademais, níveis satisfatórios de AF e AS são descritos em outros estudos como um diferencial na percepção da QV, especialmente por contribuir diretamente na capacidade funcional, aspectos físicos, dor e saúde geral (FEITOSA et al, 2016;DIETTRICH;PEDRO, 2015;GONÇALVES et al, 2019). De acordo com os participantes, o VAMOS proporcionou mudanças em outros aspectos, como, por exemplo, na autoestima e socialização dos participantes.…”

“…Essas mudanças podem estar vinculadas ao formato dos encontros (dialogado) -rodas de conversas, contribuindo, possivelmente, para a melhora da QV. Uma avaliação realizada em unidades similares a do PAS mostrou que a interação social está relacionada a uma melhora na percepção da QV de participantes de programas comunitários (FEITOSA et al, 2016).…”

“…Sendo assim, o fato dos participantes associarem o programa à uma percepção positiva em relação a adoção desses novos hábitos mais saudáveis, reforça que a implementação desse tipo programa é importante por atender o objetivo de promoção da saúde. A satisfação dos usuários é fundamental para a qualidade desta implantação, visto que nos serviços públicos de saúde a qualidade é primordial devido as desigualdades sociais e de acesso dos usuários, às condições de vida e saúde, a distribuição dos recursos, os custos e a ineficiência (FEITOSA et al, 2016).…”