2008
DOI: 10.5038/2375-0901.11.4.2
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Users’ Perceptive Evaluation of Bus Arrival Time Deviations in Stochastic Networks

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Cited by 27 publications
(23 citation statements)
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“…The Rail variable is significant, which indicates that people waiting for rail transit perceive shorter waits compared to people waiting for bus transit. This finding is consistent with prior research (Daskalakis and Stathopoulos, 2008) that service reliability is an important factor of waiting time perceptions (at the time of data collection, the Twin Cities region only had one rail line and the rail line was the most reliable route in the system). Among the station/stop amenities considered, Shelter is significant and negative, though with a positive, significant interaction term, dampening the effect for long waits.…”
Section: Regression Modelsupporting
confidence: 91%
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“…The Rail variable is significant, which indicates that people waiting for rail transit perceive shorter waits compared to people waiting for bus transit. This finding is consistent with prior research (Daskalakis and Stathopoulos, 2008) that service reliability is an important factor of waiting time perceptions (at the time of data collection, the Twin Cities region only had one rail line and the rail line was the most reliable route in the system). Among the station/stop amenities considered, Shelter is significant and negative, though with a positive, significant interaction term, dampening the effect for long waits.…”
Section: Regression Modelsupporting
confidence: 91%
“…Our results corroborate existing research on the importance of factors such as time of day (Psarros et al, 2011), passengers' gender (Tyrinopoulos and Antoniou, 2008), surroundings and security (Evans et al, 2004;Wardman, 1998a) in shaping perceptions of waiting time. Existing research also highlights the importance of transit service reliability to passengers' perceptions of waiting time: perceived unreliable services seem to take longer to arrive (Daskalakis and Stathopoulos, 2008). While our study does not directly address service reliability, our final model's finding that rail passengers perceive shorter waits than bus passengers stands to reason in this context, as rail transit provided the most reliable service in the region studied.…”
Section: Conclusion and Discussionmentioning
confidence: 72%
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“…A study also found that the availability of real-time arrival information reduced the ratio of perceived wait time to actual wait time. 14 It is recommended that the provision of real-time arrival information by transit services would reduce uncertainty and perceived waiting time.…”
Section: Bus Stop Features and Surroundingsmentioning
confidence: 99%
“…Ces informations fournies aux passagers les aident à la prise de décisions avant ou pendant le voyage. L'accès à cette information avant le voyage peut aider à diminuer le temps d'attente réel et, quand l'information est disponible en route, elle peut aider à réduire le temps d'attente perçu [12]. La fourniture d'aides de RTPI améliore l'image des entreprises de TP au sein de leurs communautés ( [13], [14], [15]) et beaucoup d'études concluent que les systèmes de RTPI offrent plusieurs avantages aux utilisateurs de TP et que la majorité d'entre-eux en sont assez satisfaits ( [16], [17], [18], [19]).…”
Section: Mots Clés Transport Public • Importance De L'information • Sunclassified