Abstract:The adoption of Information and Communication Technology (ICT) in the integrated concept has already became a need to the company or organization that is willing to gain competitive advantages as a competitive weapon. However, this adoption is not always smooth because of facing challenges. One of the bigest challenge in adopting ICT is the readiness of ICT users. The users' unreadiness will create resistence toward ICT and further impact will fail ICT adoption itself. Moreover, it can create inharmony environ… Show more