2020
DOI: 10.1177/2516043520953025
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Using event reports in real-time to identify and mitigate patient safety concerns during the COVID-19 pandemic

Abstract: In the midst of a crisis, monitoring patient safety and quality concerns is of utmost importance, particularly if attention paid to monitoring is diverted by other operational needs. The emergence of novel COVID-19 virus emerged new patient safety concerns. In an effort to help organizations respond rapidly to safety concerns, we describe a close to real-time process used to monitor, escalate, and resolve concerns submitted to the patient safety event reporting system of an academic health system.

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Cited by 12 publications
(10 citation statements)
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“…In the early days of the pandemic, the VHA’s National Center for Patient Safety established an enterprise-level approach to monitor patient safety and quality of care system issues comparable to the approach reported in the literature from Johns Hopkins Medicine. 1 This article describes how the system was developed and monitored, defines patient safety trend information, and elucidates enterprise interventions and lessons learned that may be applied to other healthcare systems.…”
Section: Discussionmentioning
confidence: 99%
“…In the early days of the pandemic, the VHA’s National Center for Patient Safety established an enterprise-level approach to monitor patient safety and quality of care system issues comparable to the approach reported in the literature from Johns Hopkins Medicine. 1 This article describes how the system was developed and monitored, defines patient safety trend information, and elucidates enterprise interventions and lessons learned that may be applied to other healthcare systems.…”
Section: Discussionmentioning
confidence: 99%
“…Tai ne tik didino nepageidautinų įvykių sveikatos priežiūroje, ypač ligoninėse, skaičių, bet ir keitė jų spektrą [23,24]. Reikėjo atnaujinti ar kurti naujas nepageidautinų įvykių pranešimų ir analizės sistemas, medikams prisitaikyti ir adaptuotis prie pokyčių epidemijos sąlygomis [25,26]. Sutriko nepageidautinų įvykių preven-cijos programų vykdymas.…”
Section: įVadasunclassified
“…Efforts to shield the most vulnerable communities and regions in society are more likely to be effective if they happen rapidly and in real-time ( Kasda et al, 2020 ). Compared to other common disasters like flooding, obtaining geographically accurate data to evaluate the spatial dimensions of a pandemic, and to support vulnerable communities and regions, faces unique challenges.…”
Section: Introductionmentioning
confidence: 99%