Using New Media and Social Media in Disaster Communication

Widyastuti, Dhyah Ayu Retno

doi:10.18196/jkm.12074

Cited by 11 publications

(8 citation statements)

References 20 publications

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“…An interesting strategic media mission in disaster communication is to provide factual, actual, and current information to the public in the mitigation, preparedness, response, and recovery phases. In a disaster, the media has an essential role in communicating with the public (Widyastuti, 2021).…”

Section: Resultsmentioning

confidence: 99%

Communication strategy of The Regional Agency for Disaster Management of Sumbawa Regency in disaster mitigation

Anshori¹,

Hatima²,

Lestari³

2022

jmk

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Disaster management is needed to minimize the impact of disasters. It aims to prepare and educate people living in disaster-prone areas to be better prepared to respond to the impact of disasters. Sumbawa Regency is an area prone to natural disasters such as earthquakes, floods, fires, landslides, and others. The Regional Agency for Disaster Management (BPBD) of Sumbawa Regency is to implement a program called "Desa Tangguh Bencana" to improve disaster mitigation management in Sumbawa. This study aims to determine the communication strategy of disaster mitigation planning by BPBD of Sumbawa Regency, early 2020–2021. This study uses descriptive methods and data collection techniques by observation and in-depth interviews with the initiators of the program and their effectiveness in tackling the impact of disasters. The study results showed that communication strategy is the main point of successful program implementation by selecting communicators with scientific credibility, expertise, professionals related to disasters, and good public speaking skills. The targets are the village government and, of course, the people who directly feel the impact of the disaster. A communication platform is used to introduce the program to the community using face-to-face meetings such as outreach and campaigns through social media, using a website network to reach the general public to get information regarding the program's presence. The content of the information submitted in this program is information related to disaster mitigation, stages, and implementation carried out by BPBD in dealing with disasters for people whose living areas are often affected by natural disasters.

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Section: Resultsmentioning

confidence: 99%

Communication strategy of The Regional Agency for Disaster Management of Sumbawa Regency in disaster mitigation

Anshori¹,

Hatima²,

Lestari³

2022

jmk

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“…Social media is often a source of public information, coordination, and adequate financing. The efficient use of disaster media marks the beginning of the growth of new media and social media in disaster communication in Indonesia (Widyastuti, 2021). During the COVID-19 pandemic, this medium was also used in disaster management.…”

Section: Total Retweet Reply and Mentions About Hoax Information On S...mentioning

confidence: 99%

Sentiments Analysis on Twitter Towards Hoax Information on Social Media News

Suherman,

Ferdi,

Maulana

et al. 2024

JIK

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Hoaxes are a perilous byproduct of huge technology advancements, particularly the rise of social media. Using Twitter as an example, it is one of the most popular social media platforms for information sharing, communication, and entertainment. As a consequence, Twitter users may readily propagate fake or hoax information. The aim of this study is to find public opinion about hoaxes derived from Twitter user conversations around COVID-19. This study makes use of Twitter data obtained from Drone Emprit Academic. This study examined all processed tweets and surveyed public opinion on "Hoaks" (including mentions, retweets, and replies). The DEA engine analyzes the word frequency and mood of Twitter users to determine if a predominant emotion is good, negative, or neutral. According to the study results, netizens remarked on the COVID-19, alleging that the appearance of the Delta type variation was caused by the vaccination, not the virus. They do not regularly check facts owing to boredom, laziness, and reliance on just one source of information verification. Furthermore, only information that corresponds to their interests and needs will be approved. Thus, via discourse about Hoax, social media allows the formation of a platform for mutual understanding, sharing, and dynamically debating the meaning of demonstrations. This research provides a contribution to the disclosure of information about public opinion towards a discourse discussed on Twitter with the help of a DEA engine.

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“…The focus on spreading reliable information through different social media platforms is in line with the increasing amount of studies supporting the use of social media in disaster communication. The studies conducted by (Valentini, 2015) and Widyastuti, (2021) emphasise the significance of social media platforms, such as WhatsApp and Facebook, in delivering upto-date information, improving community awareness, and cultivating trust during times of crisis. The approach of the Tabalong Regency BPBD aligns with these findings, emphasising the effectiveness of utilising popular social media platforms for clear and prompt communication.…”

Section: An Analysis Of the Communication Model For Building Public T...mentioning

confidence: 99%

Optimizing Disaster Communication Models for Trust and Participation

Fahrianoor,

Muhammad Nizar

2023

Riverstudies

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This study examines the disaster communication models employed by the Tabalong Regency BPBD in South Kalimantan, Indonesia, focusing on trust-building and community participation in flood disaster management. Employing a qualitative approach, the research delves into the use of social media platforms, particularly WhatsApp, Instagram, and Facebook, by disaster stakeholders, including BPBD and the Self-Help Disaster Management Unit (UPBS). Literature study and field observations, including direct observations and stakeholder interviews, contribute to data collection. Interactive Model Data Analysis is utilized for data analysis. The findings reveal that Tabalong's effective disaster communication relies on trustworthy information dissemination through social media. Dialogical communication, facilitated by UPBS, enhances community trust and active participation. The models are characterized by ongoing dialogue, feedback mechanisms, and community-driven initiatives. The study underscores the success of Tabalong's disaster communication models in building trust and fostering community involvement. Challenges in model transferability to other regions necessitate contextual adaptations, emphasizing the importance of local organizations and supportive social settings. The research contributes insights into enhancing disaster resilience through tailored communication strategies.

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Using New Media and Social Media in Disaster Communication

Cited by 11 publications

References 20 publications

Communication strategy of The Regional Agency for Disaster Management of Sumbawa Regency in disaster mitigation

Communication strategy of The Regional Agency for Disaster Management of Sumbawa Regency in disaster mitigation

Sentiments Analysis on Twitter Towards Hoax Information on Social Media News

Optimizing Disaster Communication Models for Trust and Participation

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