Using Q methodology to understand conflicting conceptualizations of reference and information service

VanScoy, Amy

doi:10.1016/j.lisr.2021.101107

Cited by 8 publications

(2 citation statements)

References 50 publications

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“…Data was collected through card sorts and brief interviews with 66 librarians working in diverse types of libraries in Slovenia, South Africa, and the United States. The three conceptualizations of RIS resulting from the study were held by librarians from all three countries (VanScoy, 2021).…”

Section: Project 2: Conceptualizations Of Reference and Information S...mentioning

confidence: 99%

Re‐Imagining International Research: Challenges and Approaches

Matusiak

Bright

Colón‐Aguirre

et al. 2022

Proceedings of the Association for Information Science and Tech

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International research examines the differences and similarities in information processes and phenomena across countries or cultures. International studies are challenging to conduct due to cultural and linguistic barriers, ethical concerns, methodological complexities, and the legacy of the colonial research model. This 90‐minute panel will focus on the ethical and methodological challenges and practical solutions in conducting international research. The panelists will share their experiences from three international studies and will invite the scholarly community to engage critically in discussing methodological issues and ethical concerns in LIS international research.

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Section: Project 2: Conceptualizations Of Reference and Information S...mentioning

confidence: 99%

Re‐Imagining International Research: Challenges and Approaches

Matusiak

Bright

Colón‐Aguirre

et al. 2022

Proceedings of the Association for Information Science and Tech

Self Cite

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“…The Regional Library of Cianjur Regency as an information center is also required to be able to provide maximum services expected by visitors, such as ease of access, providing accurate information, and efficient time for visitors in getting the information needed (Putra et al, 2018). Services as mentioned above are absolute obligations and need special attention in a service-oriented institution in this case the library (VanScoy, 2021). Where the library must make efforts to maintain and improve services in maintaining the loyalty of users (Caruana & Ramaseshan, 2015;Dick, 2015).…”

Section: Introductionmentioning

confidence: 99%

The Effect of Digitizing Library Services and Facilities on User Satisfaction

Mutawali,

Alamsyah,

Saputra

2023

IJEC

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Digitization of library services and facilities is a factor that can increase user satisfaction. The purpose of this study is to determine the effect of digitization of library services and facilities on user satisfaction. This research data is from users at the Regional Library of Cianjur Regency with a population of 1,000. The sampling technique in this study used a sample size web.raosoft.com with an error rate of 5% so that a sample of 287 respondents was obtained. Disseminating questionnaires is a method of data collection. This study used multiple linear regression analysis as its analysis method. The results showed that the digitalization of library services and facilities had a positive effect on user satisfaction, and the effect was 38.8% while 61.2% was influenced by other variables. The variable that has a dominant influence is library facilities, with an influence of 16%. The contribution of this study is to expand marketing management literature related to the digitization of library services and facilities in the context of organizations.

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Perceived Online Information Quality: An Empirical Study Using Q Methodology

Ju,

VanScoy

2024

Proceedings of the Association for Information Science and Tech

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The aim of the current study is to identify the dimensions of perceived online information quality and apply Q methodology to analyze users' perceptions both qualitatively and quantitatively. Data were collected from readers and contributors of English Wikipedia through two rounds of surveys. The analysis of the first round, with 197 participants, identified 36 dimensions of online information quality, while the second round with 68 participants yielded significant five factor categories of information quality with Q methodology. Q methodology was employed to configure the design and analysis of the second round of research, especially aiming to transform users' opinions and perceptions into more solid evidence.

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Using Q methodology to understand conflicting conceptualizations of reference and information service

Cited by 8 publications

References 50 publications

Re‐Imagining International Research: Challenges and Approaches

Re‐Imagining International Research: Challenges and Approaches

The Effect of Digitizing Library Services and Facilities on User Satisfaction

Perceived Online Information Quality: An Empirical Study Using Q Methodology

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