Using the Kano Model to Analyze the Formation of Regional Attractive Factors of Art Street in Taichung, Taiwan

Chen, Ming-Shih; Ko, Yao-Tsung

doi:10.3130/jaabe.15.271

Cited by 12 publications

(9 citation statements)

References 17 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Yang, Yan, and Ma () identified the preconditions for acquiring an electric vehicle, where the availability of charging stations is the must‐be attribute among others. Meanwhile, Chen, Ko, and Lee (), Högström, Rosner, and Gustafsson (), Lin, Fu, and Li (), Zhang and Wang (), and Chen and Ko () applied the Kano model to identify the indicators for the quality of environmental services in recreation areas such as a river bank, a snow park, a suburban mountain, an urban park, and a pedestrian street, respectively. Authors showed the aspects that should be considered in shaping an urban area and its attractiveness to locals and tourists.…”

Section: The Kano Model In Assessing Environmental Quality: Evidence mentioning

confidence: 99%

A holistic approach to manage environmental quality by using the Kano model and social cognitive theory

Dāce

Stibe²,

Timma

2019

Corp Soc Responsibility Env

View full text Add to dashboard Cite

Since its first proposition in 1984, the Kano model has been used extensively in a variety of contexts within industries and academic research demonstrating its wide applicability. The Kano model allows for describing the relationship between an objective aspect and a subjective aspect. Yet is this relevant for environmental quality as well? In this study, we explore the cases where the Kano model is used for assessing environmental quality and its perception by consumers and identify the potential influencing factors for its application with this respect. We find that the Kano model can serve as an effective tool for converging towards environmental quality and sustainability by indicating the direction from a social and behavioral choice perspective. We propose an integration of the Kano model with Bandura's triangle (a concept of the social cognitive theory) to create an instrument for driving change of customer attitude and behavior via changing the perception of environmental quality.

show abstract

Section: The Kano Model In Assessing Environmental Quality: Evidence mentioning

confidence: 99%

A holistic approach to manage environmental quality by using the Kano model and social cognitive theory

Dāce

Stibe²,

Timma

2019

Corp Soc Responsibility Env

View full text Add to dashboard Cite

show abstract

“…We hypothesize that even though preference for fashion attributes can be different for varied customer groups, Kano’s theory should be able to classify those qualities. Existing literature suggest that Kano’s theory was confirmed in the research relevant to customer satisfaction (Rotar and Kozar, 2017), class room management (Bawa, 2017), online shopping features (Behdioglu and Cilesiz, 2016), attractiveness of art street (Chen and Ko, 2016), student-defined quality (Taifa and Desai, 2016) and vacation planning decision (Gregory, 2011). However, there are very few studies (see e.g.…”

Section: Introduction and Rationale For The Studymentioning

confidence: 96%

Fashion attributes preferred by young Bangladeshi consumers while buying casual clothes

Chowdhury

Akter

2018

JFMM

View full text Add to dashboard Cite

Purpose The purpose of this paper is threefold: first, to identify a list of fashion attributes preferred by young Bangladeshi consumers while buying casual clothes; second, to test the applicability of Kano’s quality theory in the apparel industry; and, finally, to explore the differences in fashion priorities between male and female consumers. Design/methodology/approach This study is based on primary data collected through a survey from 1,177 young consumers of urban Bangladesh. Structural equation modeling was used to develop the attribute index. Also, convergent and discriminant validity and construct reliability of the index were tested. Findings The study offers a four-dimensional 19-item index representing the desirable fashion attributes. This paper also confirms the applicability of Kano’s theory in the apparel industry. Results revealed that “well-designed casual attires” and “discount offers” are top-ranking attributes as perceived by both male and female consumers. However, there are differences in the preferences. Women prioritized irritation-free, durable and soft fabric, whereas men preferred attributes such as suitability of color and functionality in the workplace. Practical implications The findings of the study provide clothing suppliers of Bangladesh with information that may be utilized while preparing their options. For instance, as casual clothes are frequently worn and washed, a quality fabric that looks good even after several washes is highly recommended. Dress manufacturers need to offer colorful attires to women, whereas for men, more color options should be available. Casual clothes should be made in a way that they are acceptable in the community and workplace. Originality/value As research on exploring desirable fashion qualities in developing markets (especially in South Asian region) is rare, this study is contributing to the literature by offering validated apparel attribute index.

show abstract

“…KTFT posits that tourist satisfaction is not based just on meeting the basic performance needs with tourist products (Chen & Ko, 2016;Lee, 2015). It is critical to also establish which attributes lead to increased satisfaction, which attributes simply meet a fundamental requirement minimizing dissatisfaction and lastly which attributes add to both satisfaction and dissatisfaction (Matzler & Sauerwein, 2002).…”

Section: Kano's Three-factor Theory (Ktft)mentioning

confidence: 99%

Understanding British and Danish sailing tourism markets: an analysis based on Kano's Evaluation Matrix

Christensen¹,

Shen

Kokkranikal

et al. 2021

Tourism Recreation Research

View full text Add to dashboard Cite

Sailing tourism is deemed to be a significant tourism activity and economic contributor. Without an adequate assessment of the impact of marina attributes on tourist satisfaction, sailing destinations may not be able to map out successful marketing strategies and effectively increase destination attractiveness. Therefore, this research examined the marina attributes that impact the satisfaction of British and Danish sailing tourists, by adopting independent-samples t-tests, Kano's Evaluation Matrix (KEM) analysis, and the calculation of customer satisfaction coefficients. This research found differences between the British and Danish sailing tourists' perceptions of marina attributes. The British sailing tourists place greater importance to safe sailing experience, while the Danish appear to place more emphasis on the service amenities and recreational opportunities. The findings of this research are of benefit to the sailing industry and destination communities as it gives an insight into the factors that are necessary to provide higher levels of tourist satisfaction and consequent improvements to socioeconomic benefits from sailing tourism.

show abstract

Using the Kano Model to Analyze the Formation of Regional Attractive Factors of Art Street in Taichung, Taiwan

Cited by 12 publications

References 17 publications

A holistic approach to manage environmental quality by using the Kano model and social cognitive theory

A holistic approach to manage environmental quality by using the Kano model and social cognitive theory

Fashion attributes preferred by young Bangladeshi consumers while buying casual clothes

Understanding British and Danish sailing tourism markets: an analysis based on Kano's Evaluation Matrix

Contact Info

Product

Resources

About