Value-based approach to assessing the quality of services in the logistics system of public passenger transport

Shulzhenko, Tatiana; Zhuk, A.

doi:10.51692/1994-3776_2021_2_100

Телескоп

2021

DOI: 10.51692/1994-3776_2021_2_100

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Value-based approach to assessing the quality of services in the logistics system of public passenger transport

Tatiana Shulzhenko

A. Zhuk

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2022

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Sustainable Innovative Development of Business Processes of Value-Oriented Logistics Systems: Content and Directions

Careva

Ivanova

2022

Scientific Research and Development. Economics of the Firm

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The article is devoted to the issues of sustainable innovative development of business processes of value-oriented logistics systems. In the first part of the article the content of value-oriented logistics systems focused on providing demanded value that meets the needs of customers is disclosed; the value structure, including the core and buffer belt, is considered; the application of a process approach in the management of value-oriented logistics systems is justified. In the second part of the article the importance of innovations in the formation of value-oriented systems is determined, the main directions of innovative development of business processes of logistics systems are identified, the role, structure and influence of digital innovations in the development of the value orientation of logistics systems are revealed. Special attention is paid to the consideration of digital tools that are actively used in the transformation of business processes in logistics systems.

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Sustainable Innovative Development of Business Processes of Value-Oriented Logistics Systems: Content and Directions

Careva

Ivanova

2022

Scientific Research and Development. Economics of the Firm

View full text Add to dashboard Cite

show abstract

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Value-based approach to assessing the quality of services in the logistics system of public passenger transport

Cited by 1 publication

References 0 publications

Sustainable Innovative Development of Business Processes of Value-Oriented Logistics Systems: Content and Directions

Sustainable Innovative Development of Business Processes of Value-Oriented Logistics Systems: Content and Directions

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