Warehouse management system enhancement for a-to-z textiles limited

Abstract

Technology utilization in industry in developing countries is the challenge, often there are crisis of equipment, goods and items destruction or loss in the warehouses. The enhancement of the warehouse management system for the Company help to utilize resources effectively thus improves Company performance. The aim of this study was to improve warehouse management through the use of information communication and technology. The study developed mobile application for customer registration, order management and stock management but also the study developed web application for account management, order management, invoice generation, client registration and stock management. The study extended the features of the mobile application to web-based application for the easy of the management of the application and reduce the load of the mobile application. Data were collected through observations and interviews for the aim of understanding the current system, how the company is managing the warehouse and getting requirements for these developed systems. The developed web and mobile application of warehouse management system were assessed and verified to evaluate functionalities and usability of the systems. The system enhanced the access of information at the fingertips, increase availability of service for the customer 24 hours per day through making order on spot, easier flow of information between the personnel of the company such as sales personnel, administrator of the systems and storekeeper, but also getting stock level instantly, order management and tracking, invoice generation and status of the invoice.