Waste Management in Smart Cities: A Survey on Public Perception and the Implications for Service Level Agreements

Abstract

INTRODUCTION: Waste management in cities has not advanced at the same rate as technology in general. Furthermore, there is little evidence that citizens are satisfied with services in smart cities. OBJECTIVES: The objective of this paper is therefore to capture citizen perspectives in relation to smart city services and, specifically, that of waste management. METHODS: An online survey was disseminated using Google Forms to twenty-five homeowners within the Tourism Ireland office in Coleraine, Northern Ireland. The objective was to gather the typical citizen perspective of smart cities, their views on the meaning of 'smart waste management', and any features which they would like to experience with regard to their waste collection process and/or schedule in a future smart city. RESULTS: It was found that a common perception of a smart city exists, it being one concerned with efficiency and recycling; fewer citizens are, however, familiar with the term 'smart waste management'. Homeowners generally acknowledge that improvements to their current bin collection schedule are necessary. CONCLUSION: The paper concludes with a discussion of the ways in which citizens believe that a bin collection schedule which they are in control of would be an improvement on a council-defined one. We correlate this with extensions necessary to service provisioning processes, and Service Level Agreements (SLAs), to support future smart city services.

Smart Tourism Ecosystem perspective on the Tourism Experience: A conceptual approach

“…Advanced technology and contemporary innovations encourage suppliers and users to implement solutions against malicious attacks, leading to the provision of new dynamic provisioning, monitoring, and management of IT capabilities [56].…”

“…Although with some latent limitations, or concerns, smart tourism is a promising scenario, which results in more convenient, safe, exciting, and sustainable living spaces for residents and tourists; more personalized and therefore more relevant tourist experiences; and even greater opportunities for new services, business models and markets to emerge because of more flexible structures and different perspectives on value creation [56].…”

A Smart City Economy Supported by Service Level Agreements: A Conceptual Study into the Waste Management Domain

“…From our prior research [22], we recognize that there is a general lack of understanding and awareness across society with regard to the concept of smart waste management: In our previous work [22], we have collected questionnaires to capture the general understanding of and potential uptake of SWM schemes. Given the interest in smart waste management, we have continued to pursue research in this field, with this paper being an example of this.…”

An Efficient Substitution Box design with a chaotic logistic map and Linear Congruential Generator for secure communication in Smart cities

“…Some markedly essential applications for which security and privacy are topmost concerns include (but are not limited to) Raspberry Pi-based automation systems for smart homes and SMEs that primarily need secure communications [1]. Communications in smart cities meal preparation [2], and waste management [3] needs end-toend security. All protocols and architecture presented in [4] require secure communications.…”