2020
DOI: 10.3390/su12051833
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Waste Reduction for Green Service Supply Chain—the Case Study of a Payment Service Provider in Iran

Abstract: Analyzing and designing how service is provided to the customer is crucial for sustainable supply chains in services. In this respect, there can be barriers to applying sustainable improvements due to regulations, practices and customer culture. This study is focused on finding the waste produced by the service of one of the biggest payment service provider (PSP) companies in Iran and how to meet the essential needs of the sustainable supply chain. It has been observed that using thermal papers as a biohazardo… Show more

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Cited by 5 publications
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“…On such accounts, it can be remarked that both aspects (resilience and sustainability) play a key role in strategic decision-making. Studying multiple economic, environmental and social indices increased recently [15] and, in the most recent years, researchers have started to consider combinations of political, socio-economic and environmental aspects in decision-making [16] in both the production and service sectors [17]. Implementing this new concept of decision-making could be fruitful in parallel with the sustainability agenda.…”
Section: Resilient and Sustainable Decision-makingmentioning
confidence: 99%
“…On such accounts, it can be remarked that both aspects (resilience and sustainability) play a key role in strategic decision-making. Studying multiple economic, environmental and social indices increased recently [15] and, in the most recent years, researchers have started to consider combinations of political, socio-economic and environmental aspects in decision-making [16] in both the production and service sectors [17]. Implementing this new concept of decision-making could be fruitful in parallel with the sustainability agenda.…”
Section: Resilient and Sustainable Decision-makingmentioning
confidence: 99%