What determine the innovation performance of Sports SMEs in Thailand?

Abstract

The study can add to the existing literature on SMEs, service innovation, and dynamic capabilities by the identified mechanism. The way in which service innovation can be improved in SMEs has been explained in this research. The managerial and theoretical guidelines have been offered to achieve the competitive advantages based on service. This has been achieved by showing the way in which ACAP (dynamic knowledge capability) can be encouraged through internal and external collaboration. The study has used the SEM-PLS to analyse the data. The final sample comprises of 100 firms and response rate is 14.5 percent. It has been shown by the findings that both innovation types are derived through the similar mechanisms of knowledge. The positive influence created on product innovation by ACAP has been confirmed by previous research. The performance of service innovation can be influenced positively through use of external knowledge via RACAP. Therefore, the performance of service innovation can be achieved by an SME in manufacturing sector when it possesses the ability to use the relevant knowledge gained from external sources. Moreover, it must have the capability of assimilating and utilizing the acquired knowledge. It has been suggested by this research that employee collaboration should be ensured by SMEs in the process of service innovation. However, future studies can analyse the way in which the adoption of this mind set can be established by the manufacturing SMEs.

Components to foster organizational resilience in tourism SMEs

“…Subsequently, and based on the results of the learning capabilities (LeC) variable, our study concurs with those of Ali et al. (2017), Kerdpitak et al. (2019), Valaei et al.…”

“…The model in this subgraph proposes to strengthen internal soft abilities before investing money in infrastructure. Its results show that strategic planning and management skills, as internal factors of SMEs, influence business competitiveness.Kerdpitak et al. (2019) found that SMEs could improve their competitiveness if they reinforce the capacity to obtain information from the environment and manage internal knowledge.…”

“…Kerdpitak et al. (2019) found that SMEs could improve their competitiveness if they reinforce the capacity to obtain information from the environment and manage internal knowledge.…”

“…In this regard, learning capabilities (LeC) has been identified as a means that can help organizations learn from their environment and appropriately respond to uncertainty (Zhang, 2021). Moreover, it has been identified that SMEs, being more agile and flexible than large companies, are more willing to implement learning strategies that promote innovation (Kerdpitak et al, 2019). Although the literature has established that the greater the learning capacity the greater the innovation, no evidence has been found to support this notion.…”

“…(3) Kerdpitak et al (2019) found that SMEs could improve their competitiveness if they reinforce the capacity to obtain information from the environment and manage internal knowledge. The model in this subgraph suggests that SMEs must integrate dynamic knowledge capacity into their management.…”