What drives event attendees’ intention to continue using mobile event apps? The role of app attributes, social exchange and social-image

Wei, Wei; Ozturk, Ahmet Bulent; Fairley, Jeremy; Hua, Nan

doi:10.1108/jhtt-04-2022-0097

Cited by 4 publications

(1 citation statement)

References 30 publications

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“…Perceived enjoyment or delight refers to the level of pleasure experienced when utilising a certain system, regardless of its impact on performance, as defined by (Wei et al, 2023). Hedonic motivation involves emotional states like fun and pleasure (Lew et al, 2020) and can be defined as a type of motivation that includes perceived pleasure (Chang et al, 2023).…”

Section: Perceived Enjoymentmentioning

confidence: 99%

Factors Affecting the Intention to Use Mobile Commerce in Malaysia: An Integration of TAM and IS Success Model

Barry,

Haque,

Jan

2024

IJARBSS

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Mobile commerce transactions adoption among consumers in Malaysia has become a major challenge for mobile commerce providers. This paper aims to determine the factors affecting the intention to use mobile commerce by integrating the Technology Acceptance Model and the updated IS Success Model. A non-probability convenience sampling is employed, collecting 395 questionnaires from Klang Valley residents of Malaysia. A two-stage structural equation modeling is employed to test the hypotheses. The findings indicate that system quality, service quality, and perceived enjoyment significantly affect the intention to use mobile commerce. However, the findings further revealed that information quality, perceived ease of use, and perceived usefulness do not significantly influence the intention to use mobile commerce in Malaysia. These findings will benefit mobile commerce providers and businesses aiming to improve the acceptance of mobile commerce transactions in Malaysia. However, this study is valuable for academicians, researchers, policymakers, and practitioners.

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Section: Perceived Enjoymentmentioning

confidence: 99%

Factors Affecting the Intention to Use Mobile Commerce in Malaysia: An Integration of TAM and IS Success Model

Barry,

Haque,

Jan

2024

IJARBSS

View full text Add to dashboard Cite

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Study on user intentions for a sustainable community idle book recycling and reading service system from the perspective of value co-creation: a design proposal and validation based on Chinese community residents

Wang,

Deng

2024

Environ Dev Sustain

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Investigating the antecedents of tourists’ intention to use travel tracking mobile applications to follow other travelers’ experiences

Medeiros,

Ozturk,

Okumus

et al. 2024

JHTT

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Purpose The purpose of this study is to propose and test a theoretical model investigating factors that influence travelers’ intention to use travel-related information shared by other travelers through a novel category of travel-focused mobile applications, referred to as travel-tracking mobile applications (TTMAs). Design/methodology/approach Data collected from mobile app users who traveled for leisure purposes were used to test an extended version of the Unified Theory of Acceptance and Use of Technology 2, adding trust and privacy concerns as new constructs to the existing framework. Findings The current study found empirical and significant evidence that performance expectancy, effort expectancy, hedonic motivation and trust positively; and system privacy negatively influenced travelers’ intention to adopt TTMA to follow other travelers’ experiences. Research limitations/implications Limitations and directions for future research are widely explored in the final section of this study. Practical implications Practical implications for tourism, travel and hospitality technology companies, TTMA developers and entrepreneurs of travel-related and/or location-based mobile applications are discussed following the empirical findings of this study. Originality/value The current study findings add to the body of knowledge in the field of travel technology acceptance, and provide practical implications, especially for entrepreneurs and tourism technology vendors.

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What drives event attendees’ intention to continue using mobile event apps? The role of app attributes, social exchange and social-image

Cited by 4 publications

References 30 publications

Factors Affecting the Intention to Use Mobile Commerce in Malaysia: An Integration of TAM and IS Success Model

Factors Affecting the Intention to Use Mobile Commerce in Malaysia: An Integration of TAM and IS Success Model

Study on user intentions for a sustainable community idle book recycling and reading service system from the perspective of value co-creation: a design proposal and validation based on Chinese community residents

Investigating the antecedents of tourists’ intention to use travel tracking mobile applications to follow other travelers’ experiences

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