What Drives Socially Responsible Design in Organizations?: Empirical Evidence from South Korea

Abstract

This paper presents the results of a study that investigates designers' underlying motivations for socially responsible decision-making within an organisation and identifies the empirical link between the level of designers' awareness of corporate social responsibility (CSR)-related issues, the degree of firms' design management capacities and their perceived performance in terms of socially responsible design (SRD) in organisations. Using large samples targeted across the range of designers in South Korea, the current study empirically supports that SRD decisions are determined in large part by important interaction between the designers' true beliefs and the firm's level of CSR. Our results also show that a firms' design management capacity plays a significant role in integrating environmental and social issues into product and service development and achieving better SRD performance and ultimately CSR goals within organisations.

What Is Design for Social Sustainability? A Systematic Literature Review for Designers of Product-Service Systems

“…Reflective/challenging norms [36,42] Empathetic [40,64,76,88,103] Ethical [95,96] Inclusivity Inclusive [39,76,94] Accessibility [38,39,94] Financial independence Financial independence [37,55,58] Product-led Product-led [48] Manufacturability Manufacturability [55] Affordability Affordability [53,55] Usability Usability [41,53] Flexibility Flexibility [41] In addition, empowerment and capacity building are identified as important dimensions of D4SS. In general, Thorpe and Gamman [74] recommend that design should shift its focus from fixing problems to building capacity.…”

Design for Social Sustainability: Using Digital Fabrication in the Humanitarian and Development Sector

“…Whereas these approaches focus largely on the creation of useful and accessible products that meet people's needs [33][34][35][36][37] and sometimes refer to economic, social and environmental issues [38,39], DfSS goes further to explicitly advocate for design that leads to the preservation of social systems and the removal of fundamental obstacles that destroy these systems. DfSS therefore calls for "processes and practices that lead to products whose lifecycles have a less negative impact on the social system" [40], providing "the prospect of humans flourishing on the earth forever" [41].…”

The Concept of Socially Inclusive Library in Changing Society

“…Strateginiame lygmenyje yra išskiriami du veiksniai: 1) organizacijos strategija ir 2) organizacijos kultūra. Veiklos lygmenyje yra išskiriami trys faktoriai, turintys įtakos socialiai atsakingos organizacijos kūrimui: 1) vykdomos veiklos; 2) žinių valdymas ir 3) žmogiškųjų išteklių valdymas (Koo, Cooper, 2016). Organizacijų socialinė atsakomybė reiškia, kad organizacija yra atsakinga už savo aplinkosauginį ir socialinį poveikį.…”