Proceedings of the 34th Annual ACM SIGUCCS Fall Conference: Expanding the Boundaries 2006
DOI: 10.1145/1181216.1181221
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What trainers can learn from consulting

Abstract: I argue in this paper that trainers can learn a lot from consulting experience even if they don't do much consulting. I will discuss some of the ways that training can benefit from our consulting and basic support experience. General TermsHuman Factors. Management.

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