When Companies Make Your Day

Abstract

Pre-digital organizations were established before the digital and collaborative economy. Faced with this new economy, they are carrying out organizational transformation projects that involve significant changes in tasks, working conditions, and employee well-being. A positive emotional climate can support these digital transformations. Companies have therefore developed specific change management practices focusing on happiness at work to support these digital transformation programs of work practices. This research explores the role of happiness management as a change management practice for digital transformation. Using a multiple case study method, it illustrates how happiness management practices are enacted in three French pre-digital organizations from different industries. It identifies characteristics of happiness management mobilized differently by each organization. Some combinations of these characteristics and employees' control perceptions are shown to lead to a positive emotional climate which in turn affects the success of digital workplace transformations.

Role of Readiness to Change in the Relationship Between Workforce Agility and Digital Transformation

“…Organizations use technology to modify their operations and meet market demands, reinforcing the connection between RC and DT. Further, when employees trust their leaders and align with them as a result of a positive emotional connection, their RC grows, which is pivotal to the success of DT (Dudezert et al, 2023). The IT department ensures the implementation of cutting-edge technologies such as AI, blockchain, and robots, as it requires extensive data management, making IT integral to any DT initiative.…”

“…For instance, when leaders provide work-related inputs, the workforce's cognitive trust in their leadership increases (Ling & Guo, 2020;Weber et al, 2022). Trust in leaders and a positive emotional climate drive RC for the success of the DT of the workplace (Dudezert et al, 2023).…”

Bridging the Nexus Between Cloud ERP and Enterprise Resilience

“…This strategic shift is not only instrumental in ensuring uninterrupted business operations but also in gaining a competitive advantage amid the rising tide of uncertainties (Ali et al, 2023;Y. W. Chang et al, 2019;Dudezert et al, 2023).…”