Why do Illegitimate Tasks Cause Pain? Qualitative Job Insecurity as an Underlying Mechanism

Do illegitimate tasks matter for registered nurses’ work motivation? A cross-sectional study based on a nationally representative sample of Swedish nurses

“…The concept illegitimate tasks has been studied in various settings and in relation to a variety of outcomes ( Ding and Kuvaas, 2022 ; Semmer,2019 ). For instance, it has been found to be associated with negative health and emotional effects, such as lower self-esteem ( Sonnentag and Lischetzke, 2018 ), poorer sleep ( Semmer et al., 2015 ), increased cortisol release ( Kottwitz et al., 2013 ), increased anger and frustration ( Eatough et al., 2016 ), higher incidence of musculoskeletal pain ( Kottwitz et al., 2021 ) and higher risk of burnout (e.g., Ouyang et al., 2022 ; Semmer et al., 2019 ). There is also research that focuses specifically on dimensions related to motivation, though not including RNs.…”

An Analysis of Social Stressors with Clients, Emotional Labor Strategies, and Disengagement: A Diary Study on Social Work

“…Thus, social workers are frequently exposed to social stressors, meaning characteristics, situations, episodes, or behaviors that are of a social nature and linked to psychological or physical strain (Dormann & Zapf, 2004). Until today, the empirical focus mainly lay on social stressors with supervisors and work-colleagues (Dormann & Zapf, 2004;Eggli et al, 2021;Kottwitz et al, 2021;Pereira & Elfering, 2014a, 2014b. The few studies that have focused on customer-related social stressors have done so in other professions (Dudenhöffer & Dormann, 2013Kim et al, 2012;Song & Liu, 2010), but not in the social work sector.…”