2003
DOI: 10.1016/s0378-7206(01)00143-4
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Why do people use information technology? A critical review of the technology acceptance model

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Cited by 3,022 publications
(2,093 citation statements)
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“…Change management is also a critical component of the technology acceptance model, as it allows the management to align the different aspects of the change management processes and therefore to ensure that the organization can cope with the changes being brought about by the acceptance of the new technologies in the organization [61]. In this regard, the acceptance of technology by the users can be based on the internal issues such as the culture of the organization, and on other external issues such as the environment within which the organization operates [62].…”
Section: A Proposition One: User Training and Education Has A Positimentioning
confidence: 99%
“…Change management is also a critical component of the technology acceptance model, as it allows the management to align the different aspects of the change management processes and therefore to ensure that the organization can cope with the changes being brought about by the acceptance of the new technologies in the organization [61]. In this regard, the acceptance of technology by the users can be based on the internal issues such as the culture of the organization, and on other external issues such as the environment within which the organization operates [62].…”
Section: A Proposition One: User Training and Education Has A Positimentioning
confidence: 99%
“…Systematic reviews and meta-analyses have also tended to affirm the theory's explanatory power (Lee et al 2003;Legris et al 2003;King et al 2006;Bagozzi 2007). …”
Section: Unified Theory Of Acceptance and Use Of Technologymentioning
confidence: 99%
“…However, researchers on IS noted that TAM's fundamental constructs do not fully explain the user's behavior in a non-working setting [26][27][28]. Moreover, studies that included these factors not only contribute to the understanding of usefulness and ease of use, but they also yield a larger variance [29]. So, to capture the hedonic feature of a hedonic-oriented IS in a non-working place Vander Heijden extended the original TAM by integrating perceived enjoyment [24].…”
Section: Research Model and Hypothesesmentioning
confidence: 99%