“…Thus, service users in activation are heterogeneous with extensive, complex problems that require close, comprehensive follow-up. Therefore, social workers 1 play an important role in activation programmes, and gendered views on work, employment and family care may influence their approaches (Baum, 2016;Betzelt, 2008;Djuve, 2008;Kullberg, 2004Kullberg, , 2005Nybom 2013;Tabin & Perriard, 2016; see also Djuve, Kavli, & Hagelund, 2011). Service users' expectations for the programme may also play a role.…”