Work from Home and the Use of ICT during the COVID-19 Pandemic in Indonesia and Its Impact on Cities in the Future

Rachmawati, Rini; Choirunnisa, Ulfah; Pambagyo, Zat Ayuningsih; Syarafina, Yosi Atikah; Ghiffari, Rizki Adriadi

doi:10.3390/su13126760

Cited by 64 publications

(56 citation statements)

References 27 publications

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“…Considering the WFH teaching model and the use of ICT tools, a study has shown that the application of ICT technologies balances out one's private and professional life, which has already been discussed [74]. The implementation of ICT is necessary and fundamental to the functioning of WFH during the pandemic [75].…”

Section: Discussionmentioning

confidence: 99%

Factors Affecting the Efficiency of Teaching Process in Higher Education in the Republic of Serbia during COVID-19

Kuleto¹,

Ilić²,

Šević

et al. 2021

Sustainability

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From the moment the Republic of Serbia declared a state of emergency in the summer semester of 2019/2020, higher education institutions (HEIs) used various teaching models from Distance Learning Systems (DLS), online platforms and modern information and communication technologies (ICT), to sending materials via student e-mails and notifications via faculty portals. Using survey research as a method, the paper describes the experiences of teachers and associates at HEIs in Serbia (780 respondents) regarding the efficiency of provided education services. In this article, we used the method of content analysis and participatory observation, as well. We analysed the attitudes of teachers and associates apropos the efficiency of providing educational services through the work from home (WFH) model and distance learning (DL) and other models used in response to COVID-19 epidemiological measures in education. During the WFH setup, we looked for factors that affect educational efficiency. When it comes to the statistical technique, factor analysis was selected. Technology, managerial support, and work–home conflict are all expected to impact process efficiency, so these were the first criteria considered when selecting potential factors. Principal Component Analysis (PCA) was used as the extraction method, and the Varimax rotation method was also used. We discarded all factors with eigenvalues below one. Four factors caught our attention: School management support, Family–work conflict, Home infrastructure, and Technology choice. The results showed that F1 (School management support) is positively correlated to F2 (Family–work conflict) and efficiency and negatively correlated to F3 (Home infrastructure). Conversely, F2 is negatively correlated to F3 and positively correlated to efficiency. The F4 factor shows no significant correlations to other factors.

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Section: Discussionmentioning

confidence: 99%

Factors Affecting the Efficiency of Teaching Process in Higher Education in the Republic of Serbia during COVID-19

Kuleto¹,

Ilić²,

Šević

et al. 2021

Sustainability

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“…With the policy of working from home, supported by making use of ICT, the mobility of people from home to workplace can be reduced. This leads to positive impacts on traffic, air pollution, and the need for office space [1].…”

Section: Aspects Of Ict-based Application and Smart Citymentioning

confidence: 99%

“…One of the implications of this is the implementation of working from home (WFH), caused by the need for social distancing. Working from home leads to other changes in life, such as the methods of working, fulfilling daily needs, interacting with other people, and making use of spaces [1].…”

Section: Introductionmentioning

confidence: 99%

“…What then needs to be studied are (1) what cities have achieved in relation to the COVID-19 pandemic; (2) how the innovation of smart cities helps to solve COVID-19 pandemic; and (3) what the planning strategies are for future cities after the COVID-19 pandemic. This will be an input in the future in relation to how to implement smart cities during a pandemic time and face post-COVID-19 pandemic time.…”

Section: Introductionmentioning

confidence: 99%

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Innovation in Coping with the COVID-19 Pandemic: The Best Practices from Five Smart Cities in Indonesia

et al. 2021

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In relation to innovations which help to cope with the COVID-19 pandemic, the best practices of several smart cities become an important input to organize and create strategies for future cities. This research aims to identify the responses of cities to the COVID-19 pandemic; analyze their innovation in tackling the COVID-19 pandemic; and create strategies and planning for the future of the cities. This study analyzes aspects such as the use of information and communication technology (ICT), smart city implementation, the biological disaster of the COVID-19 pandemic, the environment, and spatial plans. This research was carried out in five smart cities using a case study. The results indicated that each case had innovations for coping with the COVID-19 pandemic. They showed a uniqueness and local innovations adapted to the problems faced in the five case areas. The innovations were demonstrated by the use of ICT-based applications in several public services as part of smart city implementation. The concept of a smart city, which addresses the biological disaster of the COVID-19 pandemic through the existence of ship-based isolation centers and sociotechnical innovations, was then adapted in various cities throughout Indonesia. In terms of the smart environment concept, this is translated through technological and social innovation approaches to improve medical and domestic waste management, public service systems, and the socialization of environmental protection programs in cities during the pandemic. The COVID-19 pandemic is allegedly accelerating the implementation of the smart city concept in spatial planning. There is a tendency for the use of public space in the city center to shift to local-scale service centers. Additionally, other activities are increasingly occupying the digital space so that it affects the arrangement of spatial organization and increases the need for ICT infrastructure. The efficient and flexible use of applications for supporting the implementation of smart cities needs to be broadened for the public services provided by both the government and private sectors. Meanwhile, in relation to the dimensions of a smart environment, it is necessary to take into account the waste management as a result of COVID-19. The same case is the aspect of spatial planning in which it is necessary to redesign open spaces for public use. City planning in the future also needs to be capable of the smart mitigation of non-physical disasters, such as the COVID-19 pandemic.

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“…Therefore, it is needed to determine which issues should be prioritized for consideration and planning. In the period of working from home policy in Indonesia, many studies have been conducted to try to capture emerging phenomena from various perspectives, for example, information technology [13], health [14], gender [15], government policy [16], psychology [17], economy [18] education [19], and various perspectives and methods. However, research that analyzes the elements of work from home and determines the priorities of these elements has not been carried out.…”

Section: Introductionmentioning

confidence: 99%

Identify Work from Home Priorities Using an Analytical Hierarchy Process

Nurliawati¹,

Akbar²

2022

Proceedings of the Third International Conference Administration Science, ICAS 2021, September 15 2021, Bandung, Indonesia

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This study aims to understand the critical factors for the success of work from home policies for civil servants so that they can be considered for similar policies in the future. This study uses a literature review, opinions of employees who have implemented work from home, and an analytical hierarchy process methodology to identify and prioritize important factors in work from home for civil servants to find the most effective strategy. Employees who have implemented work from home are asked to prioritize five main criteria (efficiency, environment, productivity, flexibility, and satisfaction) and 15second criteria. The results showed that satisfaction had the highest priority (0.400), followed by environmental factors (0.249), efficiency (0.131), flexibility (0.119), and productivity (0.102). These findings can help the government design appropriate steps to design work from home policies in the future. This study identifies the importance of including employees who have implemented work from home in creating work from home policies.

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Work from Home and the Use of ICT during the COVID-19 Pandemic in Indonesia and Its Impact on Cities in the Future

Cited by 64 publications

References 27 publications

Factors Affecting the Efficiency of Teaching Process in Higher Education in the Republic of Serbia during COVID-19

Factors Affecting the Efficiency of Teaching Process in Higher Education in the Republic of Serbia during COVID-19

Innovation in Coping with the COVID-19 Pandemic: The Best Practices from Five Smart Cities in Indonesia

Identify Work from Home Priorities Using an Analytical Hierarchy Process

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