Work Practices Mediated By Motivation Enhancing Productivity and Performance of Airports Post-Privatization – An Empirical Evidence

Abstract

Purpose: Airport privatisation is rapidly gaining ground, leading to a significant increase in research interest. Amid rapid airport privatisation, Indian airports offer a unique lens to study the impact of work practices on productivity and performance mediated by motivation. Theoretical Framework: The study draws upon relevant theories including high-performance work systems (HPWS) and motivation theories impacting productivity and performance. Method: This study investigates the detailed thematic analysis and self-administered surveys (Likert scale) collected from 50 professionals in 9 major Public-Private Partnership (PPP or 3Ps) airports in India on various aspects of work practices which includes work design, digitisation, and flexibility, with motivation mediating productivity and performance including effectiveness, efficiency, and quality outcomes. Their reliability and validity were analysed using Cronbach's alpha, Pearson correlation, and Mediating analysis using Process 4.2. Purposive sampling is employed in this study. Result: The study finds a positive impact of work practices on employee productivity and performance through motivation. Importantly, it reveals motivation as a key mediator, offering valuable insights for aviation professionals. The analysis confirms model accuracy by representing strong prediction and regression value alignment.