Working together with industrial robots: Experiencing robots in a production environment

Meneweger, Thomas; Wurhofer, Daniela; Fuchsberger, Verena; Tscheligi, Manfred

doi:10.1109/roman.2015.7333641

Cited by 21 publications

(18 citation statements)

References 14 publications

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“…This motivated us to theoretically reflect on the ordinariness of experiences with technology. We further elaborated the initial conceptual idea of ordinariness by reflecting on data gathered within an in-depth interview study about workers' experiences with automated systems (Meneweger et al, 2015;. This previous study aimed to investigate workers' experiences regarding the deployment of industrial robots in this factory.…”

Section: Approach: Reflecting On Workers' Experiences In the Semicondmentioning

confidence: 99%

“…The specific benefit of this approach is that the open-structured interview provided the interviewees freedom to articulate their experiences, thoughts, and reflections as they prefer, meaning the participants decided what experiences they recounted. This allowed us to get rich insights into everyday factory life and corresponding experiences 2 (see Meneweger et al, 2015;.…”

Section: Approach: Reflecting On Workers' Experiences In the Semicondmentioning

confidence: 99%

“…To provide a better understanding of the research context and our insights, we describe the daily work and experiences of this factory identified in previous studies (e.g., Meneweger et al, 2015;. In this context, interactions and related experiences are shaped mainly by repetitive everyday activities.…”

Section: Everyday Work With Automated Systems In the Semiconductor Famentioning

confidence: 99%

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Factory Workers' Ordinary User Experiences: An Overlooked Perspective

Meneweger

Wurhofer

Fuchsberger

et al. 2018

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Experiences with technology often are described as exciting and outstanding, for instance, in relation to novel technologies at home or at work. In this article, we aim to complement this perspective by emphasizing people's mundane and ordinary experiences with technology, that is, unremarkable experiences happening in the background of people's attention. Based on our investigations of user experience in a semiconductor factory, we show how such ordinary experiences are substantial in workers' everyday interactions with technology, which are mainly shaped by repetitive activities and routines. However, current conceptions of user experience seem to overlook those mundane experiences and how they can contribute to positive experiences with technology, as well as work engagement in the factory. In this article, we describe how ordinary experiences can be understood and described to amend current user experience conceptions by discussing theoretical, methodological, and design consequences.

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Section: Approach: Reflecting On Workers' Experiences In the Semicondmentioning

confidence: 99%

Section: Approach: Reflecting On Workers' Experiences In the Semicondmentioning

confidence: 99%

Section: Everyday Work With Automated Systems In the Semiconductor Famentioning

confidence: 99%

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Factory Workers' Ordinary User Experiences: An Overlooked Perspective

Meneweger

Wurhofer

Fuchsberger

et al. 2018

Self Cite

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“…When focusing on human-robot cooperation, these considerations can be synthesized in four functional specifications focusing on improving the operator's user experience [11]: F 4 Operators should not be required to limit their motions, e.g., to stay in front of a collaborative robot, to have their actions duly monitored.…”

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confidence: 99%

Flexible human–robot cooperation models for assisted shop-floor tasks

et al. 2018

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The Industry 4.0 paradigm emphasizes the crucial benefits that collaborative robots, i.e., robots able to work alongside and together with humans, could bring to the whole production process. In this context, an enabling technology yet unreached is the design of flexible robots able to deal at all levels with humans' intrinsic variability, which is not only a necessary element for a comfortable working experience for the person, but also a precious capability for efficiently dealing with unexpected events. In this paper, a sensing, representation, planning and control architecture for flexible human-robot cooperation, referred to as FlexHRC, is proposed. FlexHRC relies on wearable sensors for human action recognition, AND/OR graphs for the representation of and reasoning upon cooperation models, and a Task Priority framework to decouple action planning from robot motion planning and control.

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“…For example, we recognized that workers' experiences and attitudes are closely linked to specific incidents (e.g., the deployment of a robot), and that deeper investigation of such incidents provides knowledge about the dynamics and changes of workers' experiences. Therefore, we retrospectively investigated how workers experienced the deployment of a robot [21] and put a focus on the temporal transitions of workers' experiences in this context [43]. Such insights enrich the understanding of the UX factors in terms of comprehensively looking at experiential processes of workers in the factory.…”

Section: Discussionmentioning

confidence: 99%