Workload and job satisfaction among nurses in a tertiary level hospital

Abstract

Workload and job satisfaction are interrelated and have an impact on health care. A cross sectional study was conducted to assess the workload and job satisfaction among nurses in a tertiary level hospital, Rajshahi. Three hundred and eighty four Nurses were selected and interviewed with semi-structured questionnaire. Collected data were checked and transferred in to SPSS version 25 for analysis. Frequency, Percentage, Mean, SD and other statistics were calculated. In the study, 63.8 % of the respondents ages were within 21-30 years and majority (94.2%) was female. More than half 57.03% of the respondents had expressed low job satisfaction, 40.62% expressed moderate satisfaction and only 2.34% of nurses were highly satisfied with their job. About 25% respondent’s opinion regarding workload in surgical wards and 18% in medicine ward. In this study, nurse patient’s ratio in- pediatric medical unit was- 16:1, surgical unit- 15:1, medicine unit-14:1. About 96.9% got support from colleague, 88.5% respondents realize shortage of staff in that hospital. In this study near half of the nurses had not enough time to provide emotional support to the patient and almost 90% stated on shortage of staff nurses in the hospital. Fifty percent of the nurses expressed on excess workload and more than half of the nurses satisfied regarding nursing care given to the patients. Among the nurses 30% dissatisfied with the hospital work environment and overall job security. In this study, 88.5% respondent’s opined regarding shortage of staff nurses in that hospital. Health facilities requires increase of nursing personnel.
 Asian J. Med. Biol. Res. June 2020, 6(2): 359-365

Quality of Work Life of Nurses in a Government Hospital, Nepal

“…Since, the human resource in the organization is considered to be the most valuable asset, it is necessary to treat the asset in a better way. For making the employees more satisfied and loyal towards the organization, the management should work upon it [7].…”

“…In Saudi Arab 52.4%, in South Africa 45.6%, in Iran 69.3%, in Ethiopia 67.2%, and in Indonesia 28.6% of nurses are dissatisfied with their quality of work life. In India, 89% of nurses reported moderate QWL and 11% reported high QWL [10][11][12][13][14][15].…”

Quality of Work life of Nurses in a Government Hospital, Chitwan

“…QWL is an indicator of how much people are satisfied with their jobs, how they feel in relation to opportunities as they see them, and how they find fulfillment in their work. 8,9 QWL among nurses in different countries varies from low level to moderate level. In Saudi Arab 52.4%, in South Africa 45.6%, in Iran 69.3%, in Ethiopia 67.2%, and in Indonesia 28.6% of nurses are dissatisfied with their quality of work life.…”

“…In Bangladesh shows more than half i.e.57.03% had low job satisfaction among which 30% were dissatisfied with the work environment and job security. 16,17 Beside that hindering factor that contribute in low QWL are related to lack of independence to make patient care decisions, increased workload, role conflicts, lack of opportunities for career advancement, low salary, inappropriate working environment, lack of professional autonomy, lack of stakeholder's support and insufficient welfare services, attitude of society towards nursing, higher level of education, and longer professional experience affects the quality of work life. Nurses with low QWL tend to leave their employment, or they may remain at their posts for purely fiscal reasons.…”