Workplace Futures: A Case Study of an Adaptive Scenarios Approach to Establish Strategies for Tomorrow’s Workplace

Saurin, Ruth

doi:10.21427/d7pg6h

Cited by 1 publication

(1 citation statement)

References 147 publications

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“…It is a place with small multi-function facilities, which can be used for a variety of activities and purposes that will complement the corporate office and home office. “Third place” will offer a better technical support and services as well as convenience to FWA employees (Saurin, 2012), such as providing more spaces and meeting places, all of which is not available in their remote working or home environment. It would also offer the employees to get out from behind the cube walls and increase their productivity.…”

Section: Recommendations For Better Approach Of Flexible Work Arrange...mentioning

confidence: 99%

Facilities management: towards flexible work arrangement (FWA) implementation during Covid-19

Chua

Myeda

Teo

2022

JFM

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Purpose This study aims to examine the key components to facilitate flexible work arrangement (FWA) and the issues and challenges arisen in preparing the workplace for FWA during Covid-19, and to recommend better approach of FWA implementation in workplace. Design/methodology/approach This study adopted extensive literature review and case studies approach using interviews and observations to determine the key components to facilitate FWA and the issues and challenges arisen in preparing the workplace for FWA during Covid-19, and to recommend better approach of FWA implementation in workplace. Three offices that owning FWA experience during Covid-19 and featuring flexible workspace concepts, elements and layouts in Klang Valley, Malaysia were chosen as case studies. Findings Findings have suggested that there are four components required to form flexible workspace for FWA adoption, such as open plan workspace design, task-oriented space, hot desking policy and IT infrastructure. Interestingly, the interview findings do not support the idea that the flexible furniture can facilitate FWA; instead, they believe that versatile, acoustical and aesthetical furniture may be installed when necessary. Among the issues and challenges faced were rearranging and designing open office plan layout, hot desk relocation and reconfiguration of spaces where people may congregate. Lastly, this research recommends that innovative planning software and tools, smart technology and apps, modern IT technology and infrastructure, and digital apps can be introduced to the workplace to help FM manage and monitor the facilities operations, workplace situations and occupancy rates. Originality/value Since the outbreak of Covid-19, FWA such as “Work From Home” and remote working have become the mainstream in the workplace, affecting how the workplace looks and feels as flexible working is fundamentally related to the flexible workspace. From Facilities Management (FM) perspective, FWA is the biggest consequence of Covid-19, but it also presents opportunities and certain challenges to incorporate a new office environment and employees’ needs in terms of FWA into the corporate culture.

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Section: Recommendations For Better Approach Of Flexible Work Arrange...mentioning

confidence: 99%

Facilities management: towards flexible work arrangement (FWA) implementation during Covid-19

Chua

Myeda

Teo

2022

JFM

View full text Add to dashboard Cite

show abstract

Workplace Futures: A Case Study of an Adaptive Scenarios Approach to Establish Strategies for Tomorrow’s Workplace

Cited by 1 publication

References 147 publications

Facilities management: towards flexible work arrangement (FWA) implementation during Covid-19

Facilities management: towards flexible work arrangement (FWA) implementation during Covid-19

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