You've Got Mail, But Is It Important And/Or Urgent?: An Investigation into Employees' Perceptions of Email

Abstract

At the time of the initial submission of this dissertation all three papers had been submitted to peer review journals to be considered for publication. All three papers are reproduced here in full, with minor alterations to fit the formatting guidelines of the thesis. The papers all have Andre Lanctot as the first author and Dr. Linda Duxbury (Supervisor of this thesis) as the co-author. Dr. Linda Duxbury provided guidance throughout the research process in the form of feedback. She engaged in discussions about research decisions and direction by offering her wisdom and experience (including helping to prevent many mistakes). She assisted with her connections for finding organizational partners and assisted in the data analysis where a second researcher was needed. She also provided editorial support. There were no other co-authors for these three papers. I, Andre Lanctot, I'm the sole author of this thesis and was fully involved in every step of the research. All interviews were conducted by me and all surveys where administered by me. I conducted the data collection, preparation (removing outliers, missing data, etc.), and the main data analysis. I was also responsible for preparing and writing up the materials presented in each paper. When citing this dissertation please reference it as, Lanctot, A. (2019). You've Got Mail, But Is It Important And/Or Urgent?: An Investigation into Employees' Perceptions of Email (Doctoral Dissertation).