“…In this phase, three aspects were looked at, namely, personal characteristics, motivation to expatriate and desired pre-departure training. The majority of the expatriates (75%) identified relational skills (Ott and Michailova, 2016), which include language ability (Catalan‐Serra, 2021; Chen, 2019; Gonzalez and van Kasteren, 2021), communication skills and the willingness to accept cultural differences (Catalan‐Serra, 2021; Chen, 2019) as the most important. Technical ability (Ott and Michailova, 2016) which refers to the technical expertise, knowledge of operations and managerial skills was ranked second (40%).…”