Users' willingness to pay for web identity management systems

Roßnagel, Heiko; Zibuschka, Jan; Hinz, Oliver; Muntermann, Jan

doi:10.1057/ejis.2013.33

Cited by 22 publications

(18 citation statements)

References 54 publications

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“…The second measure, Regulatory provisions was introduced as an intermediary control, or an agency to prevent online identity threats. Prior research suggests that consumers do not value secure design features as much as they value a system in which an intermediary takes responsibility for the protection of user data (Roßnagel et al., ). Dissatisfied customers generally take recourse by involving third‐party organizations (Brown, Dacin, Pratt, & Whetten, ).…”

Section: Discussionmentioning

confidence: 99%

“…Consequently, the research focus has largely been on identity disclosure and protection mechanisms, albeit in generic digital contexts. For instance, Roßnagel, Zibuschka, Hinz, and Muntermann () study user willingness to pay for Federated Identity Management – an alternative to password‐based sign‐on in virtual communities and electronic commerce Web sites. The authors conclude that users prefer simple systems where an intermediary takes care of their personal information.…”

Section: Background Literaturementioning

confidence: 99%

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The Identity Management Value Model: A Design Science Approach to Assess Value Gaps on Social Media

2018

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Threats to the individual identity on social media are real and problematic. Yet, there is a paucity of research on online identity management. We posit that identity management on social media requires a value perspective to determine gaps between what social media users want from online identity management and what social media sites offer through their current security and privacy controls. Following the design science research paradigm, we present an Identity Management Value Model (IMVM). Based on multiple-objectives decision analysis technique, the value model explicates a hierarchy of fundamental identity management objectives and quantifies the achievement of objectives on a social media site. The emergent value scores and value gaps provide an understanding of how well a social media site manages users online identity. We demonstrate the application of the value model for Facebook and assess a set of measures to reduce the value gaps on Facebook. We conducted sensitivity analysis followed by deterministic analysis to evaluate the value model. The evaluation results indicate that the modeling outcome is robust to a range of individual values and preferences. By focusing on individual values, this study extends the research on values in the context of identity management on social media. Social media companies might find the model useful for instituting identity management measures. Individual users could use the model for strategizing about personal identity management. Our study also demonstrates the usefulness of a retrospective design approach, accounting for user values in a principled and comprehensive manner.

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Section: Discussionmentioning

confidence: 99%

Section: Background Literaturementioning

confidence: 99%

The Identity Management Value Model: A Design Science Approach to Assess Value Gaps on Social Media

2018

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“…For evaluation, the acceptance of such a solution, the barriers, benefits and costs play an important role. These issues have already been discussed in [15] and [16].…”

Section: Related Workmentioning

confidence: 90%

Preserving Privacy in Production

Müller¹

2014

IFIP Advances in Information and Communication Technology

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Part 3: Preserving PrivacyInternational audienceIn modern manufacturing environments, new technologies are introduced that bring machines, analytics and people closer together. As a consequence, a rise in productivity, flexibility and efficiency is expected. However, these technologies raise new privacy concerns as well. We look at AssiEff, a tool to reduce the energy consumption of production systems, analyse its privacy issues and requirements regarding authentication and propose two approaches in order to address these issues. The first approach is based on anonymous credentials; the second follows an organisational approach. Both approaches are evaluated in regards to security-, privacy- and economic-aspects. In the end, we draw the conclusion that although anonymous credentials fulfil all security and privacy requirements, the organisational approach is the more appropriate solution in most scenarios. Costs are low and the privacy of the employees is protected sufficiently

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“…In the special issue, several important angles are covered such as organizational identity (Tyworth, 2014), individual identity and performativity in virtual worlds (Schultze, 2014), user authentication issues (Roßnagel et al, 2014), and identity with respect to managerial discourse, IT, and identity (co)evolution (LeclercqVandelannoitte, 2014). While these studies have explained several important aspects of identity, the impacts of technological disruptions on identity, and the role of identity shifting and transformation within organizational response to disruption remain unexplored.…”

Section: Identity and Inertiamentioning

confidence: 99%

Identity metamorphoses in digital disruption: a relational theory of identity

Utesheva

Simpson

Ćećez-Kecmanović

2016

European Journal of Information Systems

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Digital technologies have disrupted a variety of organizations; however, Information Systems research has yet to explore in-depth why this may be occurring or the implications of this process for those involved. In this paper we present an exemplary case of digital technology disruption in a newspaper company -an organization in the midst of an identity crisis. On the basis of ethnographic data, we explore the changes that resulted from the introduction of the digital medium, and how this has led to the evolution of the newspaper, as well as the metamorphosis of identities of the company, the company's practitioners, and the consumers of the company's content. Our findings suggest that shifts in the evolutionary trajectory of an organization can be traced to the rate and nature of identity metamorphoses among its key actors. Hence, in order to navigate and adapt to digital disruptions, we argue that an ongoing strategic renegotiation of the identities of all the actors involved is not only possible, but is required for an organization's survival. In doing so, we provide a relational theory of identity.

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