In an experiment, the authors distinguish between the impact of privacy violations and security breaches on the subjects' trust and behavior. They focus on first-order effects and thus the direct consumer reaction. While privacy is of prime importance for building trust, the actual behavior is affected less and customers value security higher when it comes to actual decision making. Evidence is found for the so-called "privacy paradox" which describes that people do not act according to their privacy concerns.
Abstract. Despite a legal framework being in place for several years, the market share of qualified electronic signatures is disappointingly low. Mobile Signatures provide a new and promising opportunity for the deployment of an infrastructure for qualified electronic signatures. We analyzed two possible signing approaches (server based and client based signatures) and conclude that SIM-based signatures are the most secure and convenient solution. However, using the SIM-card as a secure signature creation device (SSCD) raises new challenges, because it would contain the user's private key as well as the subscriber identification. Combining both functions in one card raises the question who will have the control over the keys and certificates. We propose a protocol called Certification on Demand (COD) that separates certification services from subscriber identification information and allows consumers to choose their appropriate certification services and service providers based on their needs. We also present some of the constraints that still have to be addressed before qualified mobile signatures are possible.
New approaches to identity management based on technologies such as blockchain and distributed ledgers are promoted as a chance to give users full control over their own identity data. Despite being often called the future of digital identity management, Decentralized Identity Management (DIdM) and Self-sovereign Identities (SSI) are still facing a number of challenges, usability being a major one: their concepts are too sophisticated for users and do not fit their mental models. We address this by conducting a study that analyses and evaluates the usability and practical applicability of some of the most advanced DIdM solutions. The results of the user tests reveal existing usability issues and outline the way they deprive end users of experiencing the entire range of claimed privacy and security benefits of these identity solutions.
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