“…Recently, the use of textual analysis to assess CSR disclosures has arisen (e.g. Cannon et al, 2017;Loughran, McDonald, & Yun, 2009;Melloni, Caglio, & Perego, 2017). Those studies often refer to textual characteristics, such as readability, tone, optimism or certainty and text length (Cho et al, 2010;Melloni et al, 2017;Muslu, Mutlu, Radhakrishnan, & Tsang, 2016;Nazari, Hrazdil, & Mahmoudian, 2017).…”