The 1H nuclear magnetic resonance (NMR) spectra and the dipolar spin–lattice relaxation time T1D for 1H in the natural natrolite (Na2Al2Si3O10·2H2O) have been measured in the temperature range of 190–390 K. From the temperature transformations of 1H NMR spectra, it follows that at T > 300 K, the diffusion of water molecules along the nano-channels is observed. From experimental T1D data, it follows that the 180° flip motion of the water molecules takes place in natrolite. At low temperature (T < 250 K), the dipolar interaction with paramagnetic impurities as a relaxation mechanism of 1H nuclei becomes significant.