Work zones present challenges to safety and mobility that require agencies to balance limited resources with vital traffic management activities. Extensive literature exists regarding the impact of congestion and recommendations for work zone design to provide safe and efficient traffic operations. However, it is often infeasible or unsafe to inspect every work zone within an agency's jurisdiction, so it is important to obtain operational feedback regarding congestion and crashes in work zones to prioritize inspection activities. This paper outlines the use of connected vehicle speed data and crash report data to identify operational performance problems in work zones. This is a way to provide feedback to queuing models used to design maintenance-of-traffic (MOT) plans. A weekly work zone report and dashboards were developed for use by the Indiana Department of Transportation (INDOT) for the purpose of assessing and improving both mobility and safety in work zones. The study has developed a mile-hours of congestion graph, frequency of speed delta heat map, congestion profile graph, and the Route Builder interactive application to comprehensively visualize work zone performance. This weekly report provides a mechanism for agency staff to maintain situational awareness of which work zones were most challenging for queues and during what periods those were likely to occur. In one case study, the reports were used to identify and mitigate operational performance problems in a work zone within 4 weeks, reducing congestion and crash rates. The integration of these data provided project managers with quantitative information about traffic mobility and performance of work zones for informed decision-making during the construction season.