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Abstract

Cloud computing, a paradigm that provides on-demand network access to a shared pool of configurable computing resources, is revolutionizing various sectors. Cloud computing supports the hospitality industry by offering scalable, on-demand resources that enable streamlined operations, personalized customer experiences, and cost-effective infrastructure management. This paper provides a comprehensive explanation to address the challenges associated with cloud computing adoption in the Malaysian and Libyan hospitality industries while focusing on providing a comprehensive framework for successful cloud computing adoption in the hospitality industry. It also provides literature and definitions with regard to the desired variables. It proposes a conceptual framework that can be applied within Malaysian and Libyan hospitality industries. The conceptual framework explains technological factors, organizational factors, environmental factors, perceived usefulness, and perceived ease of use, with respect to cloud computing adoption decision.