8: Tough-Love Consulting

Abstract

while it is important for faculty developers to build trust in consultation relationships, many of us find ourselves in challenging situations. With what we call the provocative consultation approach, the faculty developer adopts a more direct role and attempts to address perceived challenges in a frank discussion. This chapter uses three case studies—one focusing on a graduate student, one a pretenured faculty member, and one a multidisciplinary course—to discuss how faculty developers can effect change in difficult consultations through use of a more confrontational style.