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LeBaron, Michelle; Carstarphen, Nike

doi:10.1023/a:1024892127033

Cited by 2 publications

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“…-In international negotiations, communication style, expectation, issue ranking and goals will change according to the negotiators' countries of origin. If applied properly, the understanding of cultural dimensions should increase success in negotiations and reduce frustration and conflicts‖ 11 . Another big problem that usually arise at negotiations is salutation.…”

Section: Negotiations In Kazakhstanmentioning

confidence: 99%

Intercultural Communication: Business negotiations in Kazakhstan

Akizhanova¹

2013

Proceedings of the 2013 International Conference on Advanced Computer Science and Electronics Information

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-The paper sets forth the need for an increase in research in intercultural business communication in Kazakhstan, particularly business negotiations. The Republic of Kazakhstan is quite a young country which is about 20 years since it has got its independence. It is one of the former USSR countries. Kazakhstan is a multicultural country; there are more than 140 various nationalities that live in peace and agreement. When we speak of various nationalities we mean different cultures, different mentalities, different languages as well as different norms and standards of communication. Hence, living in such a variety of cultures in order to communicate and interact successfully, people improve their intercultural communication skills, literacy and competence. Along with the growth of economics and commerce in Kazakhstan the level of intercultural communication competence increases also. Thus, we can state that people living in a multilingual country obtain high level of intercultural communication skills, as well as intercultural literacy and competence. This is particularly critical for business dealers during their business trips, negotiations, signing agreements and contracts, etc. There are many cases in the world when misunderstandings due to lack of knowledge in the culture of business partners or communicative (cultural) barriers prevent from signing an agreement or even lead to failure of the business. And that is why intercultural communication is such an important and critical subject to study in the business sector nowadays. The paper tries to describe some specific features of Kazakhstani people in business negotiations, provides some cultural values of the Kazakh people and some cases of cultural misunderstandings that resulted in failure of business negotiation.

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Section: Negotiations In Kazakhstanmentioning

confidence: 99%

Intercultural Communication: Business negotiations in Kazakhstan

Akizhanova¹

2013

Proceedings of the 2013 International Conference on Advanced Computer Science and Electronics Information

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Transformations and Critical Moments in Negotiations

Putnam¹

2004

Negotiation Journal

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Transformation is not a new concept in the conflict literature. It forms the foundation for a particular school of thought in mediation and plays a major role in the analysis of international conflicts. Moreover, it shapes the goals and processes for managing public conflicts through dialogue and democracy. Although transformation surfaces in a variety of conflict management arenas, this concept has received only a modicum of attention in the negotiation literature. This article centers on the definition and features of critical moments in negotiation that might foster conflict transformation. It draws from the literature on conflict transformation and applies this work to negotiations. First, the author explores the definitions, characteristics, and types of shifts that set up transformations. Then she examines internal and external factors that contribute to transformative moments. Finally, the essay concludes with a discussion of distinctions between transformation and related constructs, suggestions for conducting research, and implications of this work for negotiation research.Schol ars in conflict management acknowledge the importance of changing both the framing and the nature of conflict situations. These changes,

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Cited by 2 publications

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Intercultural Communication: Business negotiations in Kazakhstan

Intercultural Communication: Business negotiations in Kazakhstan

Transformations and Critical Moments in Negotiations

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