Ions in Hall thruster devices are often characterized by a low collisionality. In the presence of acceleration fields and azimuthal electric field waves this results in strong deviations from thermodynamic equilibrium, which requires one to employ kinetic descriptions. This work investigates the application of the 14-moment maximum-entropy model to this problem. This method consists in a set of 14 PDEs that describe the density, momentum, pressure tensor components, heat flux and fourth-order moment of the gas. The method is applied to the ion dynamics and its accuracy is assessed against the kinetic solution. Three test cases are considered: a purely axial acceleration problem, the problem of ion-wave trapping and finally the evolution of ions in the axial-azimuthal plane.Only ions are considered in this work, since the goal is providing a direct comparison of different methods. The coupling with electrons is thus removed by prescribing reasonable values of the electric field. The maximum-entropy system appears to be a robust and accurate option for the considered test cases, bringing significant improvements over the simpler pressureless gas models or the Euler equations for gas dynamics.