2021
DOI: 10.3390/su132112214
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A Bibliometric Analysis of Service Climate as a Sustainable Competitive Advantage in Hospitality

Abstract: The purpose of this study is to carry out a systematic literature review and map the service climate in hospitality to discuss the future of the construct as a sustainable competitive advantage. A bibliometric (Bibliometrix) and network (VOSviewer) analysis were conducted in order to review the literature of 63 hospitality service climate articles published between 2005 and 2021, covering 167 authors, 30 journals, 17 countries, and indexed with 241 authors keywords. The “International Journal of Contemporary H… Show more

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Cited by 8 publications
(3 citation statements)
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“…It is worth mentioning that flows with greater thickness represent a greater cooperation density between authors. This finding indicates that, jointly, USP, UFRGS, and UNESP, can substantially influence the direction of future studies related to sustainability in agriculture based on multi-collaborative research, both between these institutions and among the others listed, promoting specialization, division of work [32], and promoting the dissemination of local studies to the scientific community as a whole. It is observed that four researcher groups presented a collaboration network with more than four researchers.…”
Section: Identification Of Institutions Co-authorships and Collaborat...mentioning
confidence: 90%
“…It is worth mentioning that flows with greater thickness represent a greater cooperation density between authors. This finding indicates that, jointly, USP, UFRGS, and UNESP, can substantially influence the direction of future studies related to sustainability in agriculture based on multi-collaborative research, both between these institutions and among the others listed, promoting specialization, division of work [32], and promoting the dissemination of local studies to the scientific community as a whole. It is observed that four researcher groups presented a collaboration network with more than four researchers.…”
Section: Identification Of Institutions Co-authorships and Collaborat...mentioning
confidence: 90%
“…Al-Shammari, (2023) and Pu et al, (2023) in their research explained that sustainable competitive advantage (SCA) can be achieved through learning effects and valuable, rare, difficult to imitate, and irreplaceable company resources. Al-Shahwani, (2020) and Palácios et al, (2021) explain that companies must continuously create innovations that cannot be imitated by competitors through the empowerment of resources and capabilities that cannot be replaced to obtain sustainable competitive advantage (SCA) (Battour et al, 2021). In the resource-based view (RBV) theory, the source of competitive advantage includes four key resource elements: value, scarcity, irreplaceability, and unsubstitutability (Abbasi Kamardi et al, 2022).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Dual authorships are becoming common, and there are clear reasons why. For instance, the growing proclivity to collaborate with other researchers worldwide promotes greater specialization, expertise, funding, and split of labor [103]. In addition, Figure 9 depicts how the ties between countries, authors, journals, and institutions might provide valuable insights.…”
Section: General Trends In the Literature On Sustainable Agricultural...mentioning
confidence: 99%