A Bibliometric Review of Technostress: Historical Roots, Evolution and Central Publications of a Growing Research Field

Grummeck-Braamt, Julius-Viktor; Nastjuk, Ilja; Najmaei, Arash; Adam, Marc T. P.

doi:10.24251/hicss.2021.796

Cited by 12 publications

(7 citation statements)

References 48 publications

(166 reference statements)

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“…Technostress has been examined in various fields, including health care, library science, public service and higher education (Tarafdar et al , 2011; Grummeck-Braant et al , 2021; Ayyagari, 2007; Davis, 2020). Research indicates that since the emergence of COVID-19, employees have been facing increased levels of technostress, characterized by greater techno-overload, techno-invasion, techno-complexity, techno-insecurity and techno-uncertainty (Davis, 2020).…”

Section: Theoretical Background and Hypothesis Developmentmentioning

confidence: 99%

“…The effects of technostress on individuals have been explored in terms of physiological, psychological and behavioral outcomes. Physiological symptoms, such as elevated heart rate and hormone levels, as well as psychological consequences like decreased job satisfaction, organizational commitment and feelings of exhaustion, have been identified (Grummeck-Braant et al , 2021; Davis, 2020). Moreover, technostress has been associated with negative changes in behavior, including reduced productivity and innovation, increased intentions to leave the job, noncompliant behavior and role stress (Grummeck-Braant et al , 2021; Davis, 2020).…”

Section: Theoretical Background and Hypothesis Developmentmentioning

confidence: 99%

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The moderating effect of leader-member exchange on the relationship between technostress and organizational commitment

Choi

2024

MRR

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Purpose Based on the conservation of resource theory, this study aims to develop and test the relationship between workplace technostress and affective organizational commitment. It assumes that the direct relationship between workplace technostress and affective organizational commitment is moderated by perceived organizational support. Design/methodology/approach For this, this study used a survey method and multiple regression analyses with multisource data from 257 Korean employees. Findings The results suggest the following. First, workplace technostress was negatively associated with affective organizational commitment fully. Second, there was a stronger negative relationship between workplace technostress and affective organizational commitment for employees with low as opposed to those with high levels of leader–member exchange. Practical implications This study provides practical implications that are directly related to the performance management of employees under technostress. Originality/value To the best of the authors’ knowledge, this study is the first one to examine the moderating effect of leader–member exchange on the relationship between technostress and affective organizational commitment.

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Section: Theoretical Background and Hypothesis Developmentmentioning

confidence: 99%

Section: Theoretical Background and Hypothesis Developmentmentioning

confidence: 99%

The moderating effect of leader-member exchange on the relationship between technostress and organizational commitment

Choi

2024

MRR

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“…In the literature on the subject of technostress, there are more disadvantages or demands (Li, Wang, 2021;Penado Abilleira et al, 2021;Upadhyaya, Vrinda, 2021). By definition, stress is usually interpreted as something negative (Grummeck-Braamt et al, 2021). In HEIs, as in many other sectors, the COVID-19 pandemic was the catalyst of change towards online education but also technostress (Boyer-Davis, 2020;Galvin et al, 2021;Penado Abilleira et al, 2021).…”

Section: Research Gapmentioning

confidence: 99%

Technostress of students during COVID-19 - a sign of the time?

Kulikowski

Przytuła

Sułkowski³

et al. 2022

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University students are considered digital natives but they often have difficulties in the effective integration of information technology (IT) into their study routine. To unravel this puzzle we proposed a model of IT effects on students' well-being, based on the Job Demands-Resources theory, one of the most widely used models of human well-being in organizational contexts. We described three processes affecting students’ well-being. A techno-stress process generates strain via an increase in study demands. A techno-enrichment process sparks motivation through the creation of energizing study techno-resources. A dual-nature techno-challenge process sparks motivation but also creates strain. Our elaboration might help to reconcile conflicting findings on the role of IT in remote learning and contribute to a better understanding of the effect of IT on students. The proposed theoretical model might also spark further empirical research and provide guidelines for research on IT use in university learning.

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“…Research on technostress in e-commerce is scarce and furthermore does not yet address the stress process to its full extent. Responding to the call for research by Tarafdar et al (2019) and Grummeeck-Braamt et al (2021) [11,43], we investigate which stressors occur in an e-commerce context and analyze their effects. Drawing on the transactional stress model, we suggest an effect of technology-induced stressors on the evaluation of situational factors -i.e.…”

Section: Research Modelmentioning

confidence: 99%

Coping with IT! Antecedents and Consequences of Technostress in E-Commerce

Peters¹,

Feste²,

Schumacher³

2022

Proceedings of the Annual Hawaii International Conference on System Sciences

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Technostress represents a high risk for e-commerce operators as consumers perceiving technostress are likely to leave online stores without making a purchase. However, research on technostress mechanisms in ecommerce is scarce. Conducting an online betweensubjects experiment, we aim to address these research gaps by providing insights on when technostress arises in an e-commerce context, which coping strategies consumers apply when perceiving technostress and how this affects their behavior: We empirically investigate which technology-induced stressors create technostress in an online store and how they affect purchase intention. Our moderated mediation analysis based on 160 respondents reveals a negative indirect effect of technostress on consumers' purchasing intention, mediated by consumers' perception of website quality, website trust, and choice of coping strategy. Thereby, we contribute to technostress, coping and e-commerce literature and extend research by presenting empirically validated technology-induced stressors together with insights into the mechanism of a transactional technostress-model in the context of e-commerce.

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A Bibliometric Review of Technostress: Historical Roots, Evolution and Central Publications of a Growing Research Field

Cited by 12 publications

References 48 publications

The moderating effect of leader-member exchange on the relationship between technostress and organizational commitment

The moderating effect of leader-member exchange on the relationship between technostress and organizational commitment

Technostress of students during COVID-19 - a sign of the time?

Coping with IT! Antecedents and Consequences of Technostress in E-Commerce

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