2022
DOI: 10.18421/sar52-02
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A Bibliometric Study of Social Media as a e-Government Public Services

Abstract: Social media is used as an essential tool of government communication to the public and a form of service from e-government. This paper aims to identify the scientific development of social media themes in public communication services. This paper used bibliometric technic to investigate the broad overview of media studies on government public services. The analysis includes a citation and co-citation analysis, bibliographical coupling, and co-occurrence analysis. The data is taken from the Scopus database for… Show more

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References 24 publications
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