A big data analysis on the five dimensions of emergency management information in the early stage of COVID-19 in China

Abstract

The all-round and multilevel responses to the epidemic, with professional medical institutions, the governments and the public as the main agents of response and the media as the bridge of communication, are key to developing the public health emergency management system with regard to emerging infectious diseases and diseases with unknown etiology in the information age. This study creates an analysis framework concerning the five dimensions of information-the epidemic itself and the medical, governmental, public and media responses-and analyzes the evolution, interaction and trends of five dimensions using big data within the period of observation For the four dimensions other than the media response, the level of information related to the epidemic and the medical response is relatively high, while the level of response by medical institutions and the governments are similar, and both are higher than the public response. The media coverage of the epidemic remains at a high level of information. In relation to such diseases, the government should take the role of big data analytics seriously, lead a multi-agent social collaboration network, and further strengthen the 'One Planning Plus Three Systems' framework related to emergency management in China.

Public Trust and Policy Compliance during the COVID-19 Pandemic: The Role of Professional Trust

“…As citizens placed their trust in physicians and perceived them as equipped with knowledge and compassion, they listened to their advice and tended to adopt these personal protective measures more frequently and this finally contributed to the successful effort in prevention and control of the pandemic. Indeed, knowledge, compassion, and the involvement of professional’s communities are keys to promote prevention and overcome epidemics [ 48 , 49 , 50 , 51 ]. However, healthcare professionals must be cautious not to influence the policy but remain grounded in their professional advice and fulfilled their fiduciary commitments; otherwise, their trust cannot be maintained [ 52 ].…”

Effectiveness of Interactive Tools in Online Health Care Communities: Social Exchange Theory Perspective

“…Since December 2019, the highly contagious novel coronavirus pneumonia (COVID-19) has been spreading within and beyond China [ 1 ]. The first case in China was identified in Wuhan City, Hubei Province, in early December [ 2 ].…”

Big crisis data, contradictions and perceived value of social media crowdsourcing in pandemics

“…The literature (e.g. Huang et al, 2020;Schoch-Spana et al, 2018) confirms that social media platforms provide a real-time means of communicating, tracking and sharing information to inform the crowd and improve situational awareness.…”

“…Many studies (e.g. Huang et al, 2020;Jain et al, 2015;Kaufhold et al, 2020) have investigated issues related to the use and analysis of big data during disasters, crises and emergencies. Research (e.g.…”

“…Crises and emergencies reveal the real effect and power of big data (Huang et al, 2020). In these situations, people use social media applications to interact with as events evolve, producing a massive amount of information every second.…”