A billing system for aeronautical passenger communications via heterogeneous wireless networks

Prioritization of digital capital measures in recruiting website for the national armed forces

“…Internet relational capital: refers to the knowledge that linked with external relationships including suppliers, users, partners and other stakeholders by the Internet (Nguyen & Leblanc, 2001;Chaminade & Johanson, 2003;Zhou & Fink, 2003;Lorelli, De Sanctis, Febvre, & Hu, 2004;Kim, Song, & Hong, 2005;Chang, 2006;Liu & Wang, 2007;Liu, 2008). The components of the Internet relational capital of this study include networking with relevant websites, building relationships with the public and schools and promoting the images of Ministry of National Defense.…”

Measuring service quality at King Fahd International Airport

“…The elements of airport services have become vitally important due to competitive pressures and the increasing necessity to deliver traveller satisfaction. More recent studies on standardising airport services have focused on interrelationships among aircraft passengers, airlines, service providers and network operators and propose a business model and billing architectures (Lorelli et al, 2004). This paper deals with the development of King Fahd International Airport (hereafter called KFIA) in Saudi Arabia and its efforts at increasing customer satisfaction and operational efficiency.…”