2009
DOI: 10.2298/csis0902087c
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A call detail records data mart: Data modeling and OLAP analysis

Abstract: In order to succeed in the market, telecommunications companies are not competing solely on price. They have to expand their services based on their knowledge of customers' needs gained through the use of call detail records (CDR) and customer demographics. All the data should be stored together in the CDR data mart. The paper covers the topic of its design and development in detail and especially focuses on the conceptual/logical/physical trilogy. Some other design problems are also discussed. An important ar… Show more

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Cited by 8 publications
(3 citation statements)
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“…To survive in the telecommunication market, the telecom companies are not only competing depending on the price but they are also expanding their services based on the customer's needs through the use of CDR. This work presents that an Online Analytical Processing (OLAP) system will be useful for telecommunication companies to get better insight of its customer's behavior and therefore can improve its marketing campaigns and pricing strategies [12]. A method to prevent VoIP attacks through the analysis of call logs has been delivered.…”
Section: International Journal Of Computer Applications (0975 -8887) mentioning
confidence: 99%
“…To survive in the telecommunication market, the telecom companies are not only competing depending on the price but they are also expanding their services based on the customer's needs through the use of CDR. This work presents that an Online Analytical Processing (OLAP) system will be useful for telecommunication companies to get better insight of its customer's behavior and therefore can improve its marketing campaigns and pricing strategies [12]. A method to prevent VoIP attacks through the analysis of call logs has been delivered.…”
Section: International Journal Of Computer Applications (0975 -8887) mentioning
confidence: 99%
“…Therefore, OLAP is a natural extension of the data warehouse. The results from OLAP analysis can be presented visually, which enables improved comprehension [3]. The data mart is a part of data storage, but usually contains summarized data [4].…”
Section: Introductionmentioning
confidence: 99%
“…Call event star schema from[18] The CDR data mart STAR schema from[15] The CDR combined with CRM STAR schema from[16] …”
mentioning
confidence: 99%